At a Glance
- Tasks: Manage the showroom, lead a sales team, and provide top-notch customer service.
- Company: Dynamic company in the design and interiors sector with a vibrant atmosphere.
- Benefits: Competitive salary, hands-on experience, and opportunities for personal growth.
- Other info: Exciting role with potential for career advancement in a thriving industry.
- Why this job: Join a creative team and make a real impact in a fast-paced environment.
- Qualifications: Strong customer service skills and a flair for design are essential.
The predicted salary is between 34500 - 34500 £ per year.
As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare.
Key Responsibilities:
- Management of small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
Skills & Experience:
Essentials:
- Excellent customer service skills and outstanding time management and organisation skills are essential
- The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
- The ability to write clear, concise emails
- Commercially minded and a proven ability to demonstrate driving sales
- Exceptional attention to detail
- Enthusiastic and hands on - this is a busy, fast-paced company
- A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
- Experience of using your own initiative and anticipating future needs
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
Desirables:
- A background in design/interiors/creative industry
- High end retail experience
Travel Requirements:
Please ensure the work location is easily commutable from your home location. Full UK Driving License preferred.
We think you need these skills to ace Showroom Manager in Royal Tunbridge Wells
Customer Service Skills
Time Management
Organisation Skills
Communication Skills
Sales Skills
Quotations and Invoicing
Problem-Solving Skills
