Showroom Adviosr in Hemel Hempstead

Salary: £26,000 - £28,000 – OTE bonus

Location: Hertfordshire

Are you a passionate Showroom Advisor and looking for an exciting new role? Your Recruitment Coach are currently looking for a Showroom Advisor to work with one of their well-established and very successful clients based in Hertfordshire to work as part of their team.

Our client is passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, we work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, we pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence in everything we do.

Overview of the Role:

We are looking for a Sales Advisor to join our Hemel Hempstead team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements.

Key responsibilities:

• Provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process.
• Communicate clearly, confidently, and friendly via phone, email, or in person.
• Offer customers the highest level of support and advice throughout their journey, including technical advice, design advice, and resolving customer queries.
• Answer incoming sales calls.
• Make outbound calls to our customer database.
• Create quotations, process payments, arrange deliveries, and provide outstanding aftersales service.
• Provide advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors.
• Update the CRM system with relevant client information and daily activity.
• Arrange samples to be dispatched.
• Welcome customers to the showroom and build relationships with clients, ensuring a professional and friendly welcome is always received.
• Maintain a clean and tidy showroom.
• Provide drinks to customers during their appointments.
• Confirm showroom appointments with customers prior to their arrival.

Skills & Experience:

Essentials:

• Experience in a sales environment.
• Extremely well organised and able to prioritise tasks.
• Enthusiastic and hands-on – this is a busy, fast-paced company.
• Self-motivated with the ability to inspire those around you.
• Strong customer focus.
• Excellent communicator.
• Minimum of 2 years sales experience.
• Must have experience in using a CRM.
• Familiar with Microsoft Office.

Travel Requirements:

Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence.

If this Showroom Manager position sounds like you, then please forward your CV to Katie at Your Recruitment Coach. Thank you.

Your Recruitment Coach is an independent recruitment consultancy based in Peterborough, supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.