Showroom Advisor in Woking

J ob Title: Showroom Advisor
Salary: £27,000 - £29,000 OTE bonus
Location: Surrey
Are you a passionate Showroom Advisor and looking for an exciting new role?
Your Recruitment Coach are currently looking for a Showroom Advisor to work with one of their well-established and very successful clients based in Hertfordshire to work as part of their team.
Showroom Advisor
Our client is passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, we work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, we pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence in everything we do.
Overview of the Role:
We are looking for a Sales Advisor to join our Hemel Hempstead team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.
Key responsibilities:
As a sales advisor your key role is to provide
ide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.
Additional responsibilities
Answering incoming sales calls
Making outbound calls to our customer database
Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
Updating the CRM system with relevant client information and daily activity
Arranging samples to be dispatched
Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
Maintaining a clean and tidy showroom
Providing drinks to customers during their appointments
Confirming showroom appointments with customers prior to their arrival
Key responsibilities:
As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.
Skills & Experience:
Essentials
Experience in a sales environment
Extremely well organised and able to prioritise tasks
Enthusiastic and hands on this is a busy, fast-paced company
Self-motivated with the ability to inspire those around you
Strong customer focus
Excellent communicator
Minimum of 2 years sales experience
Must have experience in using a CRM
Familiar with Microsoft office
Travel Requirements:
Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence.
If this Showroom Manager position sounds like you, then please forward your CV to Katie at Your Recruitment Coach, Thank you.
Your Recruitment Coach is an independent recruitment consultancy based in Peterborough, supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.
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