At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer experiences.
- Company: Join a reputable company specialising in high-quality natural stone and porcelain tiles.
- Benefits: Competitive salary of £50,000 and a supportive working environment.
- Other info: Exciting opportunity for career growth in a fast-paced retail environment.
- Why this job: Make a real impact by driving sales and creating beautiful spaces for customers.
- Qualifications: Experience in retail management and strong leadership skills required.
The predicted salary is between 24750 - 30250 £ per year.
Store Manager
Are you an experienced Retail or Store Manager looking for an exciting new opportunity?
Your Recruitment Coach are currently looking for a Retail Manager / Store Manager to join one of their well-established and highly successful clients.
About the Company
Our client specialises in sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK.
With a reputation for exceptional craftsmanship, stylish collections and outstanding customer service, they work with homeowners, designers and trade professionals to bring beautiful spaces to life.
As a growing and dynamic business, they pride themselves on their knowledgeable team, supportive working environment and commitment to excellence.
Overview of the Role
As Retail Manager / Store Manager, you will take responsibility for the day-to-day running of the store, leading a small sales team and ensuring the highest standards of customer service, presentation and sales performance.
You will be a hands-on manager who leads by example, motivates the team and creates a welcoming and professional retail environment.
You will play a key role in driving sales, developing customer relationships, managing daily operations and ensuring every customer receives an exceptional experience.
Key Responsibilities
- Managing, motivating and developing a small retail sales team.
- Taking responsibility for the day-to-day running of the store.
- Driving sales performance and achieving business targets.
- Delivering outstanding customer service and building long-term customer relationships.
- Welcoming customers and understanding their individual requirements.
- Providing product advice and helping customers make informed purchasing decisions.
- Managing quotations, orders, payments and deliveries.
- Ensuring the store is presented to the highest possible standard.
- Managing staff rotas, appointments and daily operational requirements.
- Handling customer queries, complaints and after-sales issues professionally.
- Maintaining accurate customer records and updating the CRM system.
- Identifying opportunities to increase sales and improve store performance.
Skills & Experience
Essential and desirable experience
- Previous experience as a Retail Manager, Store Manager, Assistant Manager or similar.
- Proven experience managing and motivating a team.
- A strong commercial awareness with a track record of driving sales.
- Excellent customer service and communication skills.
- Confident building relationships with customers and colleagues.
- Strong organisational and time management skills.
- Ability to work in a busy, fast-paced retail environment.
- A hands-on approach with the ability to lead by example.
Interested?
If you are an experienced Retail Manager or Store Manager looking for your next challenge, we would love to hear from you.
Please forward your CV to Katie at Your Recruitment Coach.
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Store Manager employer: Your Recruitment Coach Limited
Join a leading engineering business in Manchester that values its employees and fosters a collaborative work culture. With competitive salaries, opportunities for overtime, and a commitment to professional development, this company offers a rewarding environment for Mechanical Fitters/Technicians looking to advance their careers while working on innovative projects in the industrial sector.
Contact Details:
Your Recruitment Coach Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Your Recruitment Coach Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Your Recruitment Coach Limited!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Your Recruitment Coach Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Your Recruitment Coach Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Your Recruitment Coach Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Your Recruitment Coach Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
