At a Glance
- Tasks: Manage a vibrant showroom, lead a sales team, and provide top-notch customer service.
- Company: Join a dynamic company known for high-quality natural stone and porcelain tiles.
- Benefits: Competitive salary, supportive culture, and opportunities for personal development.
- Other info: Fast-paced environment with opportunities for career growth and travel.
- Why this job: Be part of a creative team that transforms spaces and delights customers.
- Qualifications: Strong customer service skills, design passion, and retail experience are essential.
The predicted salary is between 35000 - 40000 £ per year.
Location: Tunbridge Wells
Salary: £35,000- £40,000
Are you a passionate Showroom Manager looking for an exciting new role? Your Recruitment Coach is currently looking for a Showroom Manager to work with one of their well-established and very successful clients based in Tunbridge Wells.
Our client is passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, they work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, they pride themselves on their knowledgeable team, supportive culture, and commitment to excellence in everything they do.
Overview of the Role:
As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include:
- Management of a small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after-sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
Skills & Experience:
- Excellent customer service skills and outstanding time management and organisation skills are essential
- The confidence to start up face-to-face conversations with customers in the showroom
- The ability to write clear, concise emails
- Commercially minded with a proven ability to demonstrate driving sales
- Keen passion for Career Personal Development
- A background in design/interiors/creative industry
- Exceptional attention to detail
- Enthusiastic and hands-on - this is a busy, fast-paced company
- A team player - someone who is always happy to help and has a genuine interest in meeting people
- Experience of using your own initiative and anticipating future needs
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
- Strong interpersonal skills
- High-end retail experience
- Experience in the Construction industry
Travel Requirements:
Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence.
If this Showroom Manager position sounds like you, then please forward your CV to Katie at Your Recruitment Coach. Thank you.
Showroom Manager in Royal Tunbridge Wells employer: Your Recruitment Coach Limited
Join a well-respected independent estate agency in Lincolnshire, where your passion for property and exceptional customer service will be valued. With a competitive salary and attractive commission structure, you'll thrive in a dynamic work culture that encourages personal growth and teamwork. This role offers the chance to build strong relationships within the community while advancing your career in a supportive environment.
Contact Details:
Your Recruitment Coach Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager in Royal Tunbridge Wells
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Your Recruitment Coach Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Your Recruitment Coach Limited!
We think you need these skills to ace Showroom Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Your Recruitment Coach Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Your Recruitment Coach Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Your Recruitment Coach Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Your Recruitment Coach Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
