Internal sales Representative in Sutton Coldfield

Internal Sales Representative – Permanent Contract to Start ASAP!!

Hours of Work: 40hrs per week (8.30am – 5.00pm Mon – Fri)

Responsibilities

• Develops, tracks and maintains customer base in assigned territory
• Completes and maintains all customer records
• Cold calls new accounts (prospect log)
• Reactivates dormant accounts
• Makes changes or updates to account information in Stel Plan
• Executes Monthly Territory Reviews
• Provide best-in-class customer service: Provide timely response to customer requests for status of their orders
• Provide prompt quote response to customers
• Return phone calls / messages timely
• Provide technical data to customers upon request
• Provide a timely response to request for missing paperwork, TR's/BOL/Invoices etc.
• Maintain contact with all customers in territory via visits, phone, e‑mail etc.
• Visit customers in assigned territories via scheduled meetings, aligned with Sales Manager
• Generate profitable revenue through order closing / order taking
• Make best effort basis to resolve customer related problems, issues and challenges
• Enter orders into Stel Plan
• Execute Buy Req, Process Req, or Transfer Req where appropriate
• Process and acknowledge customer P. O. acknowledgement
• Update quotation log, and all other correspondence relative to customer RFQ's / Orders and Quotations
• Communicate competitor activity such as pricing, material availability and lead‑times via e‑mail
• Communicate “holes in inventory” to Sales Management and Purchasing when required
• Provide pertinent feedback within monthly Territory Reviews
• Communicate relevant feedback from customer base and pertinent information from “Customer's Customer”
• Communicate fiscal‑health feedback from any customer, or about any customer, within your territory or otherwise
• Submit high level Visit Reports to sales manager
• Execute Credit and RA forms
• Resolve sales related credit issues with customer
• Resolve account issues resulting in the account being on Daily Credit Hold List
• Obtain financial information when requested
• Regular chasing of account debts and communicate with accounts
• Review and be aware of account status, dates, and A/R balances
• Maintain open communication with customer on A/R issues
• Solicit and respond to customer quotations for various new product initiatives
• Provide feedback to Sales Management and Administrative departments on new product lines
• Promote new product lines with current and prospective account base
• Respond to Sales Management on questions or projects that are assigned
• Respond to any department question regarding orders or other issues directly related to your business
• Prepare an item of “Industry Scoop” for Sales Meetings
• Attend each Sales Meeting as scheduled
• Make presentations to team / group when assigned
• Actively participate and make constructive suggestions to improve meetings

Qualifications

Essential – Must have sales / business development experience working within metal / aerospace distribution or similar.

How to Apply

• To Apply: Please call us on (phone number removed) for more information
• Equal Opportunity Statement

We are an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

All applicants will receive a response.

• All candidates unsuccessful at the interview stage are provided with thorough feedback
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