Are you passionate about delivering outstanding care and making a real difference in people's lives? We're looking for an organised, proactive, and people-focused Care Co-ordinator to join our growing team.
This is a rewarding opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is committed to ensuring clients receive the highest standards of care.
About the Role As a Care Co-ordinator, you will play a vital role in ensuring the smooth delivery of high-quality domiciliary care services. You will be responsible for care staff scheduling, client assessments, care planning, and maintaining compliance with company policies, National Care Standards, and CQC requirements.
Working closely with clients, their families, care staff, and external agencies, you'll help ensure that every client receives safe, person-centred care tailored to their individual needs.
Key Responsibilities, Care Planning & Client Support Carry out client assessments and risk assessments within 48 hours of referral (subject to client agreement).
Develop detailed, person-centred care plans and ensure all required documentation and consents are completed.
Conduct regular reviews and reassessments of care packages, with a minimum annual review.
Monitor visit records and report any concerns or changes in client needs to the Registered Manager.
Maintain accurate and up-to-date client records on the scheduling system.
Staff Scheduling & Resource Management Create and manage staff rotas to ensure all care visits are delivered effectively.
Match care staff appropriately to clients to meet individual care needs.
Ensure efficient scheduling that considers visit times, travel requirements, and staff availability.
Arrange cover for annual leave, sickness, and other absences.
Monitor staff workloads and ensure hours are allocated fairly and effectively.
Identify potential staffing shortages and support workforce planning and recruitment needs.
Quality Assurance & Compliance Ensure care delivery is compliant with company policies, procedures, and CQC standards.
Carry out quarterly supervisions, observations, and spot checks of care staff.
Keep accurate...
Care Coordinator employer: Your Quality Care Services
As a Care and Well-being Responder, you will be part of a compassionate team dedicated to enhancing the lives of residents in their own homes and retirement communities. Our supportive work culture prioritises employee well-being and offers flexible working patterns, ensuring that every shift is meaningful and impactful. With opportunities for personal growth and development, you will find a rewarding career where your contributions truly matter.
Contact Details:
Your Quality Care Services Recruitment Team