At a Glance
- Tasks: Manage staff resources and ensure clients receive top-notch care and support.
- Company: Your Quality Care, dedicated to enhancing lives through compassionate service.
- Benefits: Competitive salary, ongoing training, and opportunities for career advancement.
- Other info: Join a dynamic team focused on innovation and client satisfaction.
- Why this job: Make a real difference in clients' lives while leading a supportive team.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 40000 - 45000 £ per year.
To be responsible for the effective rostering of staff resources to ensure contractual requirements are fully met.
To enable the clients to lead a valued and fulfilling life and to maximise the potential capacity of all clients, physically, intellectually, emotionally and socially, whilst working in accordance with Your Quality Cares philosophy of care, its Policies and Procedures and all relevant legislation.
KEY RESPONSIBILITIES
- Ensures the effective rostering of staff resources to ensure contractual requirements are met.
- To manage the staff team.
- To work creatively to offer choice and flexibility of support to clients and their families.
- To carry out Assessments of client needs and write care plans detailing services to be provided.
- ROLES AND RESONSIBILITES FOR NEW REFERRALS
- To understand funding and contract requirements of all care services within the designated area(s) of responsibility.
- To liaise with referring agency/individual to coordinate new assessments of care in line with contract requirements and client need.
- To liaise with support staff to coordinate a reliable and responsive service including the provision of cover in the event of staff absences.
- To use the computerised roster system search functions to ensure that staff are allocated in the most effective and efficient way and in accordance with any specific sills or training requirements.
- To monitor the workload of new and existing support staff and ensure the required hours are being allocated.
- COORDINATION OF SUPPORT
- To ensure all client records within the designated areas of responsibility are completed in full and include all mandatory information fields.
- To update computerised scheduling system with any changes in client details, including care provision and funding changes as required.
- To ensure unallocated visits due to both planned and unplanned staff leave are covered, ensuring systems are updated and care staff, clients and their families are informed of changes.
- To work with the Care and Training teams to ensure mandatory training and supervisory visits are scheduled as required ensuring that clients have alternative support.
- To ensure any breaks in service provision (including hospital and respite) are recorded accurately on the scheduling system and Carer Support staff are informed.
- To ensure support is allocated in line with current priorities for funding capacity or restrictions.
- To ensure any breaks and visits are accurately verified (either electronically or manually) and all unverified visits are verified on a weekly basis.
- To contribute to the development and scope of Your Quality Care services responding to the needs of clients, their families and staff.
- To develop good working relations with statutory and voluntary agencies in order to achieve the aims and objectives of Your Quality Care.
- TEAM RESPONSIBILITIES
- To support, assist and advise Care Workers and outside agencies with any queries in relation to care coordination.
- To respond appropriately to complaints and concerns from staff and families in line with Your Quality Care policies and procedures.
- Have working knowledge of Your Quality Care policies and procedures, national and local policies, guidelines and standards, in relation to Care Services.
- To communicate effectively with members of staff and other agencies involved in the care and wellbeing of services users.
- To ensure that the Nominated Individual is kept informed of current activities and specific issues.
- To contribute to the development of the services, by providing new ideas and giving a flexible approach to constantly changing service, in order to support appropriate service delivery, provide practical, creative solutions to problems and reallocate resources as required.
- Provide the out of hours on call services.
- ADMINISTRATION
- To record and monitor the day to day demands made up upon the service and allocated area.
- To ensure records of visit forms are checked and any actions required as a result of these are followed up with the relevant teams.
- To update any changes to assessments that are required.
- To compile and maintain, on an ongoing basis, accurate computerised and written records, including accident/incident reports etc as required by Your Quality Care, Statutory bodies and National Care Standards.
- OTHER TASKS
- In consultation with the Nominated Individual regularly attend study days, seminars and courses determined by individual training and development needs.
- Attend and contribute to regular team and are locality meetings as required,
- To attend a minimum of 3 monthly supervisions and an annual appraisal with the Clinical Director.
- To carry out any other ad hoc project or tasks of a similar nature as required, at the discretion of Your Quality Care.
- TPBN1_UKTJ
Registered Manager in Bath employer: Your Quality Care Services Limited
As a Community Care Worker with us, you will be part of a compassionate team dedicated to enhancing the lives of residents in their own homes and retirement communities. We offer comprehensive training, flexible working patterns, and a supportive environment where your contributions truly matter, allowing you to make a meaningful impact every day. Join us to grow your skills while promoting independence and dignity for those we serve.
Contact Details:
Your Quality Care Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Bath
✨Join HR Networks
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We think you need these skills to ace Registered Manager in Bath
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Your Quality Care Services Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Your Quality Care Services Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Your Quality Care Services Limited.
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