At a Glance
- Tasks: Lead quality assurance and enhance frontline housing services through strategic oversight.
- Company: Your Place in the United Kingdom, dedicated to improving community housing.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to shape service delivery and drive impactful change.
- Why this job: Make a real difference in housing services while leading quality improvements.
- Qualifications: Experience in quality assurance and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Your Place in the United Kingdom is seeking a Quality Assurance Manager to lead QA, performance oversight and service management across frontline housing services. The role blends strategic quality oversight with two days focused on frontline practice leadership and service improvement.
The postholder will drive a robust QA framework that ensures safe, person-centred delivery aligned with standards and contractual obligations, while staying closely connected to frontline delivery.
Quality Assurance & Frontline Practice Lead employer: Your Place
As a Quality Assurance Manager at our organisation, you will be part of a compassionate and collaborative work culture that prioritises resident voice and trauma-informed practices. We offer a supportive environment with opportunities for professional growth, where your strategic influence can lead to meaningful improvements in service delivery. Located in a vibrant community, you will enjoy the variety of working closely with frontline services while driving quality assurance initiatives that make a real difference in the lives of those we serve.
