Your Place in London is seeking a Housing Engagement Worker to lead resident engagement across housing services, complaints and consumer standards. You will gather feedback, run sessions, and share insights with managers to drive service improvements.
You will engage residents, including those with barriers to participation, and support reports, updates and accessible communications to evidence change.
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Resident Engagement Advocate for Housing Services in London employer: Your Place
As a Quality Assurance Manager at our organisation, you will be part of a compassionate and collaborative work culture that prioritises resident voice and trauma-informed practices. We offer a supportive environment with opportunities for professional growth, where your strategic influence can lead to meaningful improvements in service delivery. Located in a vibrant community, you will enjoy the variety of working closely with frontline services while driving quality assurance initiatives that make a real difference in the lives of those we serve.
