Your Place in the United Kingdom is seeking a Quality Assurance Manager to lead QA, performance oversight and service management across frontline housing services. The role blends strategic quality oversight with two days focused on frontline practice leadership and service improvement.
The postholder will drive a robust QA framework that ensures safe, person-centred delivery aligned with standards and contractual obligations, while staying closely connected to frontline delivery and
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Quality Assurance & Frontline Practice Lead in London employer: Your Place
As a Quality Assurance Manager at our organisation, you will be part of a compassionate and collaborative work culture that prioritises resident voice and trauma-informed practices. We offer a supportive environment with opportunities for professional growth, where your strategic influence can lead to meaningful improvements in service delivery. Located in a vibrant community, you will enjoy the variety of working closely with frontline services while driving quality assurance initiatives that make a real difference in the lives of those we serve.