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- Tasks: Provide essential admin support to the Maternity Safeguarding Team and manage sensitive information.
- Company: Join Lewisham and Greenwich NHS Trust, a supportive and inclusive healthcare provider.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Why this job: Make a real difference in safeguarding maternity care while developing your skills.
- Qualifications: GCSEs or equivalent; experience in admin or secretarial roles is a plus.
- Other info: Dynamic work environment with a focus on equality, diversity, and inclusion.
The predicted salary is between 22400 - 26500 £ per year.
A fantastic opportunity has arisen for a Safeguarding Administrator to join our Multi-Professional Safeguarding Team in its deliverance of high-quality care to our clients and families. This role comprises working within the maternity safeguarding assisting the Specialist Safeguarding Midwives and the Named Midwife for Safeguarding to provide comprehensive administrative support for the Maternity Safeguarding Teams based at University Hospital Lewisham and Queen Elizabeth Hospital Woolwich, using your own initiative to problem solve and prioritise the urgency of work.
You will work independently, undertaking tasks, whilst remaining under the supervision of the Maternity Safeguarding team. You will accurately update the safeguarding team's databases and transcribe information for statistic report writing by the Named Midwife for Safeguarding. You will organise the weekly agendas for the maternity safeguarding partnership meetings for both sites and undertake general administration duties including answering the telephone and taking messages. You will act on behalf of the team when appropriate and as required. You will be a point of contact for the Team by telephone and email to provide non-clinical advice and information, dealing tactfully, professionally and sympathetically with members of the public and colleagues due to the sensitive nature of calls received.
Main duties:
- Collate and maintain data for the Maternity Safeguarding Service (MSS) whilst recording activity and outcomes in the relevant databases and IT systems provided by the Trust.
- Assist the MSS ensuring guidelines/policy changes are updated and uploaded onto the intranet.
- Check the generic referrals email account during the day, assist in the distribution of the Maternity Safeguarding Partnership meeting agendas and collate the agendas for the weekly Meetings with the multidisciplinary team.
- Assist in the planning and delivery of MSS meetings/training facilitated by the team, preparing materials, registering delegates and ensuring equipment is available.
- Support the organisation of the transfer/sharing of information with multi-agency partners, ensuring compliance with governance procedures as per service standard.
- Collect, collate, and produce data for the MSS for their reports.
- Deal with incoming/outgoing mail, sorting routine matters and re-directing mail as appropriate on behalf of the team.
- Answer phone calls and record messages. Prioritise urgent messages, ensuring messages are appropriately dealt with.
- Retrieve paperwork previously held on file relating to a call and give to Safeguarding Midwives/Named Midwife with the message for reference information.
- Establish/maintain systems to ensure the roll out of information from the department to staff in various formats and maintain and develop systems, including filing systems, for holding complex and confidential information.
About Us:
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations.
Details:
- Date posted: 22 January 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £24,937 to £26,598 a year per annum plus HCAS
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 197-RF7822
- Job locations: Queen Elizabeth Hospital, Stadium Road, London SE18 4QH
Person Specification:
Essential Qualifications and Training:
- GCSEs or equivalent
Desirable:
- NVQ Business Administration Level II
Experience:
- Secretarial and/or administrative experience.
- Computer skills and a willingness to learn new software packages.
- Experience of managing competing and varied demands.
- Good telephone manner.
- Ability to keep information confidential and understand the need to do so.
Desirable:
- Experience of working within NHS/medical terminology.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details: Lewisham and Greenwich NHS Trust, Queen Elizabeth Hospital, Stadium Road, London SE18 4QH
Employer's website: https://www.lewishamandgreenwich.nhs.uk/
Safeguarding Team Administrator employer: Your Office Toronto
Contact Detail:
Your Office Toronto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safeguarding Team Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the safeguarding field, especially those connected to the NHS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Maternity Safeguarding Teams. Understand their work and challenges, so you can show how your skills fit right in. We want to see you shine!
✨Tip Number 3
Practice your communication skills. As a point of contact, you'll need to handle sensitive calls with care. Role-play with a friend to get comfortable with tricky conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Safeguarding Team Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Safeguarding Team Administrator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves dealing with sensitive information and communicating with various stakeholders, emphasise your ability to communicate clearly and professionally. Share examples of how you've handled similar situations in the past.
Be Detail-Oriented: Attention to detail is crucial for this position. When filling out your application, double-check for any typos or errors. We want to see that you can maintain accuracy in your work, just like you'll need to do in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Your Office Toronto
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Safeguarding Team Administrator. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like data management and communication.
✨Showcase Your Soft Skills
This role requires a lot of interaction with sensitive information and people. Be prepared to discuss your experience in handling confidential matters and your ability to communicate tactfully. Think of examples where you've demonstrated empathy and professionalism.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and prioritisation skills. Prepare scenarios where you had to manage competing demands or resolve issues independently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing training opportunities, or how the safeguarding team collaborates with other departments. This shows your genuine interest in the role and the organisation.
