At a Glance
- Tasks: Support our team by managing administrative tasks and ensuring smooth operations.
- Company: Join the Lewisham and Greenwich NHS Trust, where people are our greatest asset.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive work environment.
- Other info: Flexible working approach and opportunities for personal growth in a healthcare setting.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Basic computer skills and previous office experience are essential.
The predicted salary is between 20000 - 30000 £ per year.
We are seeking a motivated and organised Typist / Administrative Assistant to join our busy team. This role is essential in supporting clinical and administrative services to ensure a high-quality service for patients.
Main duties of the job:
- Organise own workload and adjust priorities to meet deadlines, informing the Line Manager promptly if timescales cannot be met.
- Support other members of the secretarial team and provide cover during annual or sick leave when required.
- Open, prioritise, and distribute incoming post appropriately.
- File investigation results in patient records and highlight results to the relevant clinician.
- Maintain accurate patient records, tracking case notes sent to and received from wards, clinics, and other departments.
Job responsibilities:
- Organise and manage own workload effectively, adjusting priorities to meet service needs and agreed deadlines.
- Provide administrative and secretarial support to the wider team, including cross-cover during periods of annual leave or sickness to ensure continuity of service.
- Open, sort, prioritise, and distribute incoming post in a timely and confidential manner.
- Accurately file investigation results within patient health records and ensure all results are brought to the attention of the requesting clinician.
- Maintain patient records in line with Trust policies, ensuring records are kept up to date and accurately tracked when case notes are received from or sent to wards, clinics, other departments, or external hospitals.
- Ensure case notes are returned to the Medical Records Department as soon as possible to support efficient record management.
- Maintain confidentiality and comply with data protection, information governance, and Trust policies at all times.
Person Specification:
- Essential Education and Qualifications: NVQ 2 or equivalent
- Essential Skills and Abilities: Basic computer literacy (Word, Excel, PowerPoint), good organisational and administration skills, good customer care skills, effective communication skills.
- Desirable: Ability to prioritise a busy workload.
- Essential Experience: Previous experience of working in a busy office environment, previous experience in an administrative role.
- Desirable: Previous experience of working in a busy office environment in a healthcare setting.
- Essential Knowledge: Basic understanding of practical Data Protection issues, knowledge of child and adult protection issues.
- Essential Other: Able to work well within a team, able to work to tight deadlines and within available resources, flexible approach to work.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Typist/Administrative Assistant in London employer: Your Office Toronto
At Lewisham and Greenwich NHS Trust, we pride ourselves on being an exceptional employer that values our staff as our greatest asset. Our supportive work culture fosters engagement and inclusivity, with numerous opportunities for professional growth and development. Located at the Queen Elizabeth Hospital in London, we offer a dynamic environment where you can make a meaningful impact on patient care while enjoying a range of employee benefits and initiatives focused on equality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Typist/Administrative Assistant in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Your Office Toronto.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Your Office Toronto.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Your Office Toronto, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Typist/Administrative Assistant in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Your Office Toronto.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Your Office Toronto.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Your Office Toronto. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Your Office Toronto. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Your Office Toronto
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Your Office Toronto’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
