At a Glance
- Tasks: Lead the Business Intelligence team to enhance data-driven decision-making.
- Company: Join Lewisham and Greenwich Trust, a key player in NHS healthcare.
- Benefits: Enjoy a supportive work culture with strong EDI initiatives and career development opportunities.
- Why this job: Make a real impact on patient care through data analytics and strategic insights.
- Qualifications: Experience in data analytics within the NHS is essential; leadership skills are a plus.
- Other info: This role offers a chance to shape the Trust's digital strategy and improve healthcare outcomes.
The predicted salary is between 72000 - 84000 £ per year.
Associate Director of Business Intelligence
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The post holder will be responsible for overseeing the Business Intelligence and Analytics functions at Lewisham and Greenwich Trust. They will develop and deliver the trusts digital strategy to ensure that the Business Intelligence and Analytics functions provide the Trust and other stakeholders with the comprehensive business intelligence and analysis as well as developing the technical foundations to achieve the digital strategy. They will work closely with operational team to support the delivery of high-quality care by ensuring that the data is timely, accurate and complete. They will be responsible for ensuring the Trust is compliant with national data standards and support the Director of Performance and Information in monitoring progress against plans and giving assurance on external performance reporting.
The post holder will be responsible for managing three core areas within the Business Intelligence team, namely Reporting Services, Report Development and Planning & Commissioning.
The post holder will have specialist knowledge, gained through experience, of the data & analytics agenda within the NHS, across both Acute and Community settings, being able to analyse and present highly complex data for a Director and Board level audience. They should be able to develop strategies to ensure the Trusts data and analytics architecture is robust and supports the strategic aims of the organisation.
- Lead the development of an expert information service that supports becoming a data driven organisation.
- To work collaboratively across the organisation to identify key information and reports needed to drive service and quality improvement and manage delivery of these reports.
- To ensure that all Business Intelligence reports are continually developed to meet best practice and meet national reporting requirements.
- Support the Director of Performance in tracking the organisation against key targets including developing detailed analytical models to support delivery.
- To work with the Data Warehouse & Digital Systems teams to ensure that all required data feeds in place, that the data meets national and local data standards and that the Trust analytics and commissioning requirements are fully supported.
- To drive improvements to the quality of Trust data by ensuring robust reporting practices and linking in with teams to change practice or infrastructure.
- In conjunction with Finance team and other departments support the Trust with delivery of the trusts annual planning cycle and monitoring this on behalf of the Director of Performance.
- To lead on development and implementation of the Trusts data strategy linked to the overall digital strategy ensuring that departmental plans align and deliver to key milestones.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
The post holder will be responsible for overseeing the Business Intelligence and Analytics functions at Lewisham and Greenwich Trust. They will develop and deliver the trusts digital strategy to ensure that the Business Intelligence and Analytics functions provide the Trust and other stakeholders with the comprehensive business intelligence and analysis as well as developing the technical foundations to achieve the digital strategy. They will work closely with operational team to support the delivery of high-quality care by ensuring that the data is timely, accurate and complete. They will be responsible for ensuring the Trust is compliant with national data standards and support the Director of Performance and Information in monitoring progress against plans and giving assurance on external performance reporting.
The post holder will be responsible for managing three core areas within the Business Intelligence team, namely Reporting Services, Report Development and Planning & Commissioning.
The post holder will have specialist knowledge, gained through experience, of the data & analytics agenda within the NHS, across both Acute and Community settings, being able to analyse and present highly complex data for a Director and Board level audience. They should be able to develop strategies to ensure the Trusts data and analytics architecture is robust and supports the strategi aims of the organisation. They will provide expert advice on strategy and delivery of the data strategy.
The post holder an excellent knowledge and understanding of NHS Finance and Commissioning landscape, working with colleagues on the Finance Team to ensure that the Trusts Income and Activity data is an accurate reflection of the services and care provided, and that the required analytics and intelligence are available to support the Commissioning process. This will include supporting the Director of Performance and other senior leaders in developing the Trusts annual plan and monitoring of this during the year. They will also support the management of the Trusts contracts in relation to activity and income.
They will have an in depth understanding of the Health and Social Care agenda locally and nationally and translate that into required analytical support for commissioning, service delivery and achievement of performance standards. They will be required to work closely with colleagues in the APC, ICB and Region to collaboratively develop analytical tools and analysis to support the wider health economy.
The postholder will ensure that the Trusts BI and analytics team develop accurate and intuitive reporting to support the organisation across all areas. They will ensure engagement with teams on the reporting available ensuring it offers excellent user experience and drive engagement with these reports to support the Trusts agenda in becoming a data driven organisation. They will ensure robust monitoring and tracking against the annual operating plan. They will also lead on developing and implementing data science functions and drive delivery of advanced analytical techniques such as time series forecasting, use of LLMS and other predictive analytics to support operational delivery. The post holder will also be expected to contribute towards the optimal use of available digital technologies, to deliver efficiencies through automation of processes and developing self-service reports.
The post holder will be expected to provide senior leadership and expertise to the planned procurement and subsequent delivery of a new Electronic Patient Record system to support its deployment and ensure continuity of service in respect of appropriate data submissions, reporting and analytical capabilities, in accordance with national standards and requirements.
The post holder will also have responsibility for managing third party suppliers linked to the information architecture of the Trust ensuring that contracts are managed and risks identified and mitigated as required. They will oversee management of managing external reporting portals and national reporting tools ensuring the accuracy and quality of the data as well as ensuring these are utilised within the organisation
The post holder will also be expected to work closely with the Data Warehousing team to support the implementation and ongoing support & maintenance of required national reporting such as Faster Data Flows. They will also work jointly to develop and implement the Trusts data strategy ensuring the data architecture meets the Trusts requirements as well as future local and national data strategies.
They will be expected to have an excellent working relationship with the Data Quality, Clinical Coding and Digital System teams, with a good understanding of the technical aspects and ensuring that the BI service is developed in alignment to the Trust Digital Strategy.
They will have a good understanding of Information Governance regulations and requirements around NHS reporting and health care data sharing and provide expert guidance to the trusts Information Governance committee as required.
They will have excellent communication skills, be able to articulate and persuade others up, down and across the Trust and other stakeholder organisations. They will develop a collaborative approach to data analytics working closely with system and regional partners.
Key Result Areas & Performance
- Lead the development of an expert information service that supports becoming a data driven organisation.
- To work collaboratively across the organisation to identify key information and reports needed to drive service and quality improvement and manage delivery of these reports.
- To ensure that all Business Intelligence reports are continually developed to meet best practice and meet national reporting requirements.
- Support the Director of Performance in tracking the organisation against key targets including developing detailed analytical models to support delivery.
- To work with the Data Warehouse & Digital Systems teams to ensure that all required data feeds in place, that the data meets national and local data standards and that the Trust analytics and commissioning requirements are fully supported.
- To drive improvements to the quality of Trust data by ensuring robust reporting practices and linking in with teams to change practice or infrastructure.
- In conjunction with Finance team and other departments support the Trust with delivery of the trusts annual planning cycle and monitoring this on behalf of the Director of Performance.
- To lead on development and implementation of the Trusts data strategy linked o the overall digital strategy ensuring that departmental plans align and deliver to key milestones.
- Support the organisation in work with Commissioners on monitoring key elements of the contract including activity, information schedules and data quality .
- To be fully conversant with the complex and detailed national guidance and regulations relating to the current NHS payment system Payment by Results and any successor regimes, ensuring that policies and procedures are developed and implemented so that data and information is processed and reported compliantly.
- To ensure that the Trusts SLAs are correctly reflected in the Trusts Data Warehouse and Commissioning System and activity allocated according to local and national commissioning rules.
- Responsible for the management, development and maintenance of all information reporting systems both internally and externally.
- To routinely carry out complex audits measuring compliance against national recording standards across the organisation and lead on the production of recommendations and actions.
- Leading the development of the BI Hub / reporting portal ensuring that the reports available support the delivery of Trust performance and financial targets. Ensuring content is always accurate through structured testing protocols and adheres to IG standards.
- Provide senior expertise in data quality improvement across the organisation. Participate in the delivery of regular audits across the Trust and improvement plans and follow up actions are carried out within a timely manner.
- Play a pivotal role in system upgrades across the Trust, leading on testing data outputs to ensure business continuity during and after the programme of work.
- Custodian of all recording changes across the Trust ensuring all changes adhere to national standards and comply with Counting / Coding rules.
- Lead on working with services to ensure data submitted to Model Hospital is accurate, meets validation rules, and is consistent where appropriate to other system providers.
- Develop, where possible, automated processes to obtain and publish benchmarking data within Trust reports, scorecards and dashboards.
- Oversee the management of all third party reporting systems ensuring contract compliance and managing risks and issues for the Trust.
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Director
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Information Technology
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Associate Director of Business Intelligence employer: Your Office Toronto
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StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director of Business Intelligence
✨Tip Number 1
Familiarise yourself with the NHS data and analytics landscape. Understanding the specific challenges and requirements of the NHS will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the field of Business Intelligence within the NHS. Attend relevant conferences or webinars to connect with potential colleagues and learn about current trends and best practices.
✨Tip Number 3
Prepare to discuss your experience with data-driven decision-making. Be ready to share specific examples of how you've used data analytics to improve processes or outcomes in previous roles.
✨Tip Number 4
Showcase your leadership skills by discussing any past experiences where you've led teams or projects. Highlight your ability to collaborate across departments, as this role requires working closely with various stakeholders.
We think you need these skills to ace Associate Director of Business Intelligence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Business Intelligence and Analytics, particularly within the NHS context. Emphasise your ability to manage complex data and present it effectively to senior stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven decision-making and how your skills align with the Trust's digital strategy. Mention specific examples of how you've successfully led similar initiatives in the past.
Showcase Your Leadership Skills: Highlight your experience in leading teams and projects. Discuss how you have previously driven improvements in data quality and reporting practices, and how you can contribute to the Trust's goals.
Demonstrate Knowledge of EDI Initiatives: Mention your understanding of Equality, Diversity & Inclusion (EDI) initiatives and how you can support the Trust in cultivating a culture of engagement. This shows that you align with their values and are committed to improving workplace culture.
How to prepare for a job interview at Your Office Toronto
✨Understand the Role Thoroughly
Before the interview, make sure to read the job description carefully. Familiarise yourself with the key responsibilities and required skills, especially around Business Intelligence and Analytics within the NHS context. This will help you tailor your responses to demonstrate how your experience aligns with the role.
✨Prepare for Technical Questions
Given the technical nature of the Associate Director of Business Intelligence role, be ready to discuss your experience with data analytics, reporting services, and digital strategy implementation. Prepare examples of how you've successfully managed similar projects or teams in the past.
✨Showcase Leadership Skills
As a senior position, the interviewers will be looking for strong leadership qualities. Be prepared to discuss your approach to managing teams, driving engagement, and fostering collaboration across departments. Highlight any initiatives you've led that improved team performance or data-driven decision-making.
✨Demonstrate Knowledge of EDI Initiatives
Since the organisation values Equality, Diversity, and Inclusion, be ready to discuss how you've contributed to or supported EDI initiatives in your previous roles. Share specific examples of how you've worked to improve representation and inclusivity within your teams or projects.