At a Glance
- Tasks: Type and proof-read letters, manage patient queries, and coordinate with consultants.
- Company: Join a leading healthcare provider in a hybrid role.
- Benefits: Earn £16/hour with flexible working options and a supportive team.
- Other info: Great opportunity for career growth in the healthcare sector.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong typing skills and attention to detail required.
The predicted salary is between 16 - 16 £ per hour.
Letter typing and correspondence:
- Typing clinic and referral letters from consultant dictation
- Proof-reading and formatting letters to NHS standards
- Sending approved letters to GPs and relevant parties
- Importing letters on behalf of doctors
- Typing result letters
Clinical systems:
- Retrieving blood results via Web V and forwarding to consultants
- Accessing clinic letters through DDA (Digital Document Archives)
- Viewing and sharing radiology reports (MRI, CT, DaTscan) via CRIS
- Handling unexpected radiology alerts and forwarding to the relevant consultant
Diagnostic and referral tracker:
- Logging new referrals and diagnostic test requests
- Updating the tracker when results are received and pathways are completed
- Chasing outstanding results and escalating urgent items to the clinical team
Patient queries:
- Handling patient queries received by phone and email
- Verifying patient identity and resolving administrative queries directly
- Referring clinical questions to the appropriate clinician
- Escalating urgent patient concerns to the clinical team promptly
Consultant queries:
- Acting as first point of administrative contact for consultant queries
- Retrieving patient results, letters, and referral information on request
- Coordinating with other departments to chase outstanding information
- Logging and following up outstanding consultant requests until resolved
Medical Secretary - Hybrid Salary: £16.00 - £16.00 / Hourly London, London 29/08/2026 Neurosurg[...] employer: Your Medical Services
Your Medical Services in York is an exceptional employer, offering a supportive work culture that prioritises professional development and mentorship for its ENT consultants. With a commitment to patient care and community health, employees benefit from flexible working arrangements, opportunities for teaching, and a collaborative environment that fosters growth and innovation in the NHS framework.
We think you need these skills to ace Medical Secretary - Hybrid Salary: £16.00 - £16.00 / Hourly London, London 29/08/2026 Neurosurg[...]
Typing Skills
Proofreading
Formatting Letters
Knowledge of NHS Standards
Clinical Systems Proficiency
Data Retrieval
Radiology Report Handling
