Digital Accessibility Auditor (12 month fixed-term contract or internal secondment) in London

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives.

At Taylor & Francis, we are committed to ensuring that our products, platforms, and websites are accessible to the widest possible audience. We continuously improve the accessibility of our eBooks, journals, digital platforms, websites, marketing, and social media to support customers and colleagues with print disabilities—including, but not limited to, Dyslexia, Dyspraxia, ADHD, and visual impairments.

We’re looking for an experienced Accessibility Auditor to join our central Accessibility team and play a key role in ensuring the accessibility of our websites and platforms. This position offers the opportunity to make a meaningful impact by improving digital experiences and ensuring they meet established standards.

In this critical role, you'll conduct detailed manual accessibility testing across our digital ecosystem, evaluating compliance against recognized standards like WCAG 2.1/2.2. Your expertise will directly contribute to comprehensive conformance reports and accessibility statements, helping us maintain compliance with accessibility legislation while supporting customers and colleagues with print disabilities.

What you'll be doing:

• Accessibility Auditing
  • Conduct thorough manual user testing to assess websites and digital platforms for compliance with accessibility standards and guidelines (WCAG 2.1/2.2)
  • Identify accessibility barriers and provide actionable guidance for remediation
  • Use assistive technologies and auditing tools to evaluate user experience
• Conformance Reporting & Documentation
  • Support development of detailed accessibility conformance reports
  • Highlight non-compliant elements and assess user impact
  • Provide clear, prioritised recommendations to guide remediation planning and product roadmaps
  • Contribute to creation and maintenance of accessibility statements for digital platforms
• Stakeholder Collaboration
  • Work closely with product owners and development teams to ensure timely platform audits
  • Support prioritisation of issues based on user impact, legal risk, and development complexity
  • Collaborate across cross-functional teams including developers, designers, and content creators

Qualifications

What We're Looking For:

• Professional experience conducting digital accessibility audits of web-based products
• Strong proficiency with assistive technologies and accessibility auditing tools (screen readers, keyboard navigation, axe, WAVE, etc.)
• In-depth knowledge of accessibility standards including WCAG 2.1/2.2 (A and AA levels)
• Understanding of UX/UI principles as they relate to accessible design
• Experience using audit findings to inform conformance documentation and accessibility statements

Technical Skills:

• Foundational understanding of web development technologies (HTML, CSS, JavaScript)
• Knowledge of accessibility techniques such as ARIA
• Familiarity with how assistive technologies interact with digital interfaces
• Light touch understanding of relevant legislation (European Accessibility Act, Equality Act, ADA, Section 508, EN 301 549)

Key Competencies:

• Excellent attention to detail with strong planning and prioritisation skills
• Ability to assess and communicate severity and user impact of accessibility issues
• Clear written and verbal communication skills for delivering audit feedback
• Analytical mindset with ability to assess user impact and issue severity
• Experience managing multiple concurrent projects and meeting deadlines
• Demonstrated ability to collaborate with both technical and non-technical stakeholders

Join an organisation that's genuinely committed to accessibility and inclusion. You'll be part of a team that's making a real difference in ensuring our digital content is accessible to users with diverse needs.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our UK office locations, either Blackfriars, London or Milton Park, Oxfordshire to ensure that as a balanced worker they can make it to our office location to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme – offering 24/7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Pension scheme
• Life assurance, plus optical and medical care

Closing Date: You must have the right to work and live in the UK.

Being Yourself at Taylor & Francis: If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.