At a Glance
- Tasks: Enhance NHS imaging workflows and boost patient outcomes through strategic customer relationships.
- Company: Dynamic healthcare tech company focused on improving diagnostic imaging services.
- Benefits: Competitive salary, performance bonuses, remote work, and career development opportunities.
- Other info: Enjoy high autonomy and influence while contributing to NHS digital transformation.
- Why this job: Join a growing team and make a real impact in healthcare technology.
- Qualifications: Experience in radiology environments and strong relationship-building skills.
The predicted salary is between 55000 - 75000 £ per year.
- Help NHS imaging teams improve workflow efficiency and patient outcomes
- Shape customer success strategy and influence future product development.
- About Our Client
Our client is a growing specialist healthcare technology company that develops software solutions designed to improve operational efficiency across diagnostic imaging services.
Working with NHS trusts, healthcare providers and technology partners, the organisation helps radiology teams streamline workflows, improve collaboration and maximise the value of their existing IT infrastructure.
With an expanding customer base and ambitious growth plans, the business offers a unique opportunity to join a highly collaborative team where customer relationships, service excellence and industry expertise are central to success.
Job Description
This is a highly visible, customer-facing role focused on ensuring healthcare organisations achieve maximum value from their technology investment.
Acting as the primary relationship owner for a portfolio of customers, you will build strong partnerships with clinical, operational and technical stakeholders, helping them optimise workflows, increase adoption and deliver measurable improvements.
Key responsibilities include
- Managing and developing long-term customer relationships across NHS and independent healthcare organisations.
- Leading regular business reviews, health checks and customer engagement activities.
- Providing expert guidance on radiology workflows and best practice utilisation of software solutions.
- Identifying opportunities to improve customer outcomes, increase adoption and support account growth.
- Collaborating closely with implementation, support, product and commercial teams to ensure a seamless customer experience.
- Acting as the voice of the customer and helping shape future product development through customer feedback and market insight.
- Supporting retention, renewals and expansion opportunities across the customer base.
- The Successful Applicant
We are particularly interested in candidates who have first-hand experience working within radiology environments and understand the operational challenges faced by imaging departments.
Suitable backgrounds may include
- PACS Manager
- Senior Radiographer
- Clinical Applications Specialist
- Radiology Systems Manager
- Imaging Informatics Specialist
- Customer Success or Account Management professional with a radiology software background
You will possess
- Strong understanding of NHS radiology workflows, imaging systems and departmental operations.
- Credibility to engage with radiographers, radiologists, PACS teams, service managers and healthcare leaders.
- Excellent relationship-building and stakeholder management skills.
- A proactive and consultative approach to customer engagement.
- The ability to conduct business reviews, identify improvement opportunities and drive long-term customer success.
- Commercial awareness, although a traditional sales background is not essential.
- What's on Offer
- Salary of approximately £55,000-£75,000 depending on experience.
- Performance-related bonus.
- Fully remote UK-based role with occasional customer travel.
- Opportunity to join a growing healthcare technology organisation.
- High levels of autonomy and influence within the business.
- Exposure to NHS digital transformation and healthcare innovation projects.
- Long-term career development as the organisation continues to expand.
- Job summary
- Job function
- Sales
- Subsector
- Healthcare
- Where
- South East England
- Contract type
- Permanent
- Consultant name
- Allan Waller
- Consultant phone
- +44 20 7269 2141
- Job reference
- Job Nature
- Remote
- #J-18808-Ljbffr
Clinical Relationship Manager - Radiology Solutions employer: your Jared
Leidos UK & EUROPE is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise as a Senior Cloud Solutions Architect will be valued and nurtured. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while working in a dynamic environment that prioritises security-driven solutions. Join us in a location that not only supports your career aspirations but also encourages a healthy work-life balance and a commitment to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Relationship Manager - Radiology Solutions
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like your Jared.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at your Jared.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Clinical Relationship Manager - Radiology Solutions
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at your Jared.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at your Jared.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to your Jared. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at your Jared. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at your Jared
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research your Jared’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
