Your Housing Group is seeking a Customer Service Advisor to support tenants from home in the North West. You will handle inquiries by phone and email, delivering first-line support with a focus on resolving issues at first point of contact.
Training will start at Birchwood HQ for 4–5 weeks, then you’ll work 35 hours weekly on a rota, with occasional travel to attend meetings. Excellent communication and resilience are essential.
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Remote Housing Customer Advisor in Warrington employer: Your Housing Group
Your Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee development and progression within the Repairs and Maintenance team in Manchester. With a focus on high-quality workmanship and customer service, employees benefit from competitive packages and the opportunity to make a meaningful impact in the community by improving homes for residents.
