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- Tasks: Lead a team to deliver top-notch housing services and enhance customer experiences.
- Company: A dedicated social housing provider focused on community well-being.
- Benefits: Competitive salary, generous annual leave, and exciting perks.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Knowledge of housing legislation and experience in team management required.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A social housing provider is seeking a Housing and Customer Service Manager to oversee high-quality services for tenants in Cheshire and Merseyside. This permanent role involves managing a team, ensuring targets are met, and fostering relationships with customers and stakeholders.
The ideal candidate will have:
- Knowledge of housing legislation
- Experience in team management
- A commitment to exemplary customer service
A benefits package includes a competitive salary, annual leave, and additional perks.
Regional Housing & Customer Experience Lead in Runcorn employer: Your Housing Group
Contact Detail:
Your Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing & Customer Experience Lead in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those in Cheshire and Merseyside. Attend local events or join online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation. We recommend creating a cheat sheet of key points to discuss how your experience aligns with the role's requirements.
✨Tip Number 3
Showcase your team management skills! Think of specific examples where you’ve led a team to success. We want to hear about how you’ve motivated others and met targets in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Regional Housing & Customer Experience Lead in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your team management experience and knowledge of housing legislation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing high-quality services for tenants. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet targets and foster relationships. We’re looking for results-driven candidates, so share any metrics or success stories that highlight your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Your Housing Group
✨Know Your Housing Legislation
Brush up on the latest housing legislation relevant to Cheshire and Merseyside. Being able to discuss specific laws and how they impact tenant services will show your expertise and commitment to the role.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your leadership style and how you motivate your team to meet targets while maintaining high-quality service.
✨Demonstrate Customer Service Excellence
Think of scenarios where you've gone above and beyond for customers. Be ready to share these stories, as they will illustrate your dedication to exemplary customer service, which is crucial for this role.
✨Build Relationships with Stakeholders
Discuss your experience in fostering relationships with various stakeholders. Prepare to explain how you would approach building these connections in your new role, as collaboration is key in social housing.
