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- Tasks: Lead the repairs service and drive strategic improvements in customer care.
- Company: Your Housing Group, focused on people-centric services.
- Benefits: Competitive salary, 29 days annual leave, and flexible working culture.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real impact by leading a team to enhance service delivery.
- Qualifications: Exceptional leadership skills and experience managing large teams.
The predicted salary is between 75000 - 85000 £ per year.
Your Housing Group is seeking an experienced Head of Repairs & Maintenance to lead the repairs service for a minimum of 18 months. This role involves strategic planning, operational management, and ensuring high standards of customer care. The successful candidate will need exceptional leadership skills and experience in managing a sizeable team, aiming to drive real change in service delivery.
The position offers a competitive salary of £75,000 - £85,000, 29 days annual leave, and a flexible working culture.
Repairs & Maintenance Lead — Strategic, People-Centric employer: Your Housing Group
Contact Detail:
Your Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Maintenance Lead — Strategic, People-Centric
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance, and think about how your leadership style can align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your people skills! In your conversations, highlight your experience in managing teams and driving change. Use specific examples to demonstrate how you've improved service delivery in the past—this is key for a role focused on customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Repairs & Maintenance Lead — Strategic, People-Centric
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant experience in repairs and maintenance to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've driven change in service delivery and how you can bring that expertise to our team.
Showcase Your People Skills: Since this role is people-centric, don’t forget to emphasise your experience in managing teams. We want to see how you’ve motivated and developed your team members in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Your Housing Group
✨Know Your Stuff
Make sure you understand the ins and outs of repairs and maintenance services. Brush up on strategic planning and operational management concepts, as well as customer care standards. This will help you answer questions confidently and show that you're the right fit for leading a sizeable team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you drove change in service delivery. This will demonstrate your ability to lead effectively and inspire others, which is crucial for this role.
✨Emphasise People-Centric Approaches
Since the role is people-centric, be ready to discuss how you prioritise team wellbeing and customer satisfaction. Share strategies you've implemented to enhance team dynamics and improve service quality, showing that you value both your team and the customers they serve.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for the repairs service and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding flexibility and work-life balance.