Your Housing Group is seeking a Customer Service Advisor to join our homebased team in the North West. You will handle tenant queries by phone and email, providing first-line support and aiming for first-call resolution while working a 35-hour week.
Initially, you will train full-time at our Birchwood Head Office for 4β5 weeks, then operate remotely with occasional travel for meetings and training. A pension and health benefits are included.
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Remote Customer Service Advisor - Homebased, 35h/wk employer: Your Housing Group
Your Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee development and progression within the Repairs and Maintenance team in Manchester. With a focus on high-quality workmanship and customer service, employees benefit from competitive packages and the opportunity to make a meaningful impact in the community by improving homes for residents.