At a Glance
- Tasks: Support vulnerable residents in achieving their goals and developing life skills.
- Company: Join a leading social landlord making a real difference in Wigan.
- Benefits: Competitive salary, 25 days annual leave, and fantastic employee discounts.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a positive impact on people's lives while building meaningful relationships.
- Qualifications: Empathy, IT skills, and the ability to manage a busy workload.
The predicted salary is between 24479 - 24479 £ per year.
Weekly Hours: 35 hours per week on a rolling 3 week rota.
This is a fabulous opportunity for someone who is passionate about supporting vulnerable people to join our highly engaged team. Tiernan Lodge is a supported housing project with 20 individual flats. Tiernan Lodge offers people the opportunity to make progress in their lives, to build resilience & meet their aspirations.
As a Project Officer you will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills, and you will build excellent relationships with residents, colleagues and professionals from external agencies.
The role will also involve travelling across the borough to support and manage a caseload in their individual home environment as well as within our staffed scheme. You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times.
The Project Officers work 7 & 11 hour shifts on a rolling 12 week rota between the hours of 8am and 8pm. This includes weekends and bank holidays, and you will be expected to manage your caseload within these times.
You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times.
To be successful as a Project Officer:
- Ability to use a range of IT Software Packages
- Experience of working in a busy office environment
- Ability to calmly deal with emergency situations
- Ability to prioritise a busy workload, working unsupervised and using own initiative
- Ability to maintain accurate confidential records
In return we offer £24,479.00 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays. Our employee deal offering provides much more than just a competitive salary and holiday allowance.
Although you are based at Tiernan Lodge you will also have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.
On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to match the diverse needs of our customers. We also build over 1,000 new homes each year. We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre‑employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check. We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.
Project Officer (Key Worker) employer: Your Housing Group
Your Housing Group is an exceptional employer dedicated to making a positive impact in Wigan through its supported housing project, Tiernan Lodge. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including a contributory pension, advanced healthcare cash plan, and generous annual leave, all within a supportive and collaborative work culture that values diversity and encourages personal growth. Join us to be part of a team that not only supports vulnerable individuals but also fosters your professional development in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Officer (Key Worker)
✨Tip Number 1
Get to know the company! Research Your Housing Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference in Wigan.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to supported housing. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios with vulnerable clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Project Officer (Key Worker)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable people shine through. Share personal experiences or motivations that drive you to make a difference in Wigan and how you can contribute to our team at Tiernan Lodge.
Tailor Your CV:Make sure your CV is tailored to the Project Officer role. Highlight relevant experience, especially in working with diverse client bases and any skills that demonstrate your ability to manage a busy workload and maintain accurate records.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits package there.
How to prepare for a job interview at Your Housing Group
✨Know Your Role
Before the interview, make sure you fully understand the responsibilities of a Project Officer. Familiarise yourself with the key aspects of supporting vulnerable individuals and how to build relationships with them. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Empathy
During the interview, be prepared to discuss situations where you've demonstrated empathy and support for others. Share specific examples that highlight your ability to relate to a diverse client base and how you’ve helped individuals achieve their goals in the past.
✨Highlight Your Flexibility
Since the role requires a flexible approach, think of instances where you've adapted to changing circumstances or worked unsupervised. Be ready to explain how you prioritise tasks and manage your workload effectively, especially in busy environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Practice responding to hypothetical situations related to the role, such as managing a crisis with a resident or dealing with conflicting priorities.
