At a Glance
- Tasks: Support vulnerable residents in achieving their goals and developing life skills.
- Company: Join a leading social landlord making a real difference in Wigan.
- Benefits: Competitive salary, 25 days annual leave, and fantastic employee perks.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a positive impact on people's lives while building your career.
- Qualifications: Empathy, IT skills, and the ability to manage a busy workload.
The predicted salary is between 24479 - 24479 £ per year.
Weekly Hours: 35 hours per week on a rolling 3 week rota.
Are you seeking an opportunity to make a difference in Wigan? This is a fabulous opportunity for someone who is passionate about supporting vulnerable people to join our highly engaged team. Tiernan Lodge is a supported housing project with 20 individual flats. Tiernan Lodge offers people the opportunity to make progress in their lives, to build resilience & meet their aspirations.
As a Project Officer you will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills, and you will build excellent relationships with residents, colleagues and professionals from external agencies.
What will my working week look like? The role will also involve travelling across the borough to support and manage a caseload in their individual home environment as well as within our staffed scheme. You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times. The Project Officers work 7 & 11 hour shifts on a rolling 12 week rota between the hours of 8am and 8pm. This includes weekends and bank holidays, and you will be expected to manage your caseload within these times.
What will I be responsible for doing? You will have the ability to relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide service users with a safe, supportive and welcoming environment. A flexible and enthusiastic approach is essential within the team whilst ensuring that the highest standard of service is provided at all times.
And what would make me stand out from the crowd? To be successful as a Project Officer:
- Ability to use a range of IT Software Packages
- Experience of working in a busy office environment
- Ability to calmly deal with emergency situations
- Ability to prioritise a busy workload, working unsupervised and using own initiative
- Ability to maintain accurate confidential records
That all sounds great, what’s in it for me? In return we offer £24,479.00 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offering provides much more than just a competitive salary and holiday allowance. Although you are based at Tiernan Lodge you will also have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.
On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to match the diverse needs of our customers. We also build over 1,000 new homes each year. We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre‑employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check. We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.
Project Officer (Key Worker) in England employer: Your Housing Group
Your Housing Group is an exceptional employer dedicated to making a positive impact in Wigan through its supported housing project, Tiernan Lodge. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including a contributory pension, advanced healthcare cash plan, and generous annual leave, all within a supportive and collaborative work culture that values diversity and encourages personal growth. Join us to be part of a team that not only supports vulnerable individuals but also fosters your professional development in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Officer (Key Worker) in England
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Your Housing Group. Check out their website and social media to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your empathy skills! Since you'll be working with vulnerable clients, think of examples from your past where you've shown understanding and support. Be ready to share these stories during your interview to demonstrate your ability to relate to diverse backgrounds.
✨Tip Number 3
Show off your flexibility! The role requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous jobs. Highlight any experience managing a busy workload or dealing with emergencies calmly.
✨Tip Number 4
Apply through our website! We want to see your application as soon as possible, so don’t wait around. Applying directly through our site not only speeds up the process but also shows your enthusiasm for the role. Let’s get you started on this exciting journey!
We think you need these skills to ace Project Officer (Key Worker) in England
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable people shine through. We want to see how much you care about making a difference in Wigan and how you can contribute to our team at Tiernan Lodge.
Tailor Your Experience:Make sure to highlight any relevant experience you have that aligns with the role of Project Officer. Whether it's working in a busy office or dealing with emergency situations, we want to know how your background makes you a great fit for this position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our amazing team.
How to prepare for a job interview at Your Housing Group
✨Know Your Role
Before the interview, make sure you fully understand the responsibilities of a Project Officer. Familiarise yourself with the key aspects of supporting vulnerable individuals and how to build relationships with them. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Empathy
During the interview, be prepared to discuss situations where you've demonstrated empathy and support for others. Share specific examples that highlight your ability to relate to a diverse client base and how you’ve created a safe and welcoming environment for them.
✨Highlight Your Flexibility
The role requires a flexible approach, so be ready to talk about times when you've adapted to changing circumstances or managed a busy workload. Emphasise your ability to work unsupervised and use your initiative, as this is crucial for success in this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially in emergency situations. Think of examples from your past experiences where you had to prioritise tasks or manage a caseload effectively, and be ready to explain your thought process.
