Contracts Manager Compliance (Electrical) in England

This is an exciting opportunity for an experienced Contracts Manager to join Your Housing Group's established and highly collaborative Compliance Team. The safety of our customers is Your Housing Group's number one priority, and this role is integral to ensuring we remain fully compliant with our electrical safety obligations across our homes and commercial premises.

Working as part of the wider Compliance Team, part of the Asset Team, you will work closely with the Compliance Operations Manager and key colleagues across the business to deliver a high-quality, customer-focused electrical compliance service. You will be responsible for managing our domestic and commercial Electrical Installation Condition Report (EICR) programme, PAT testing programme, and associated electrical compliance activities, ensuring statutory and regulatory requirements are consistently achieved.

Your role will be a varied blend of home, office and where required site-based working. You'll spend time overseeing contractor performance, supporting your team, reviewing compliance performance and visiting properties and sites as required. You will have the autonomy to manage your own diary while ensuring programmes are delivered efficiently, customers receive an excellent service and compliance standards are maintained at all times.

As our Contracts Manager (Electrical Compliance), you will lead the delivery of electrical compliance services across Your Housing Group's portfolio, ensuring that all electrical safety inspections and testing are completed on time, to the required standard and within budget. You will:

• Lead and manage the delivery of domestic and commercial EICR programmes.
• Oversee the organisation and delivery of portable appliance testing (PAT) across the Group's relevant properties and facilities.
• Manage contractor performance, ensuring services are delivered safely, efficiently and in accordance with contractual requirements and industry standards.
• Monitor compliance performance, maintaining accurate records and ensuring robust assurance processes are in place.
• Work collaboratively with internal stakeholders to ensure electrical safety risks are identified, managed and mitigated effectively.
• Manage budgets, programme delivery and performance reporting for your area of responsibility.
• Lead on compliance audits, investigations and quality assurance activities relating to electrical safety.
• Support the development and implementation of policies, procedures and operational controls relating to electrical compliance.
• Line manage a small team consisting of Compliance Support colleagues, including an Administrator and Tenant Liaison Officers, ensuring effective coordination of appointments, resident engagement and access arrangements.
• Build and maintain strong relationships with customers, contractors, regulators and colleagues across the wider business.

To be successful as our Contracts Manager (Electrical Compliance), here at YHG, you will be:

• Experienced in managing electrical compliance programmes within housing, property, facilities management or a similar regulated environment.
• Knowledgeable in relation to electrical safety legislation, regulations and industry best practice, including EICR and PAT testing requirements.
• Experienced in managing contractors and monitoring performance against service standards and contractual KPIs.
• Highly organised, with the ability to manage multiple projects, priorities and stakeholders.
• A confident communicator who can engage effectively with residents, colleagues, contractors and senior leaders.
• Passionate about delivering excellent customer service while maintaining high levels of compliance and assurance.
• Skilled in analysing performance data and using it to drive service improvements.
• Experienced in leading and developing teams to achieve high performance.

Essential Qualifications and Experience:

• Relevant electrical qualification or demonstrable experience managing electrical compliance services.
• Strong knowledge of electrical safety legislation and compliance requirements.
• Experience managing contracts, budgets and contractor performance.
• Full UK driving licence and access to transport suitable for business use.

In return we offer £50,903 for a 35-hour week, and 26 days (pro-rata) annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.