Communications and Engagement Manager

Job Title: Communications & Engagement Manager

Contract: Permanent

Location: Home based, with weekly attendance at our HQ in Warrington

Weekly Hours: 35 hours per week

So…. What is this role exactly?

This is an exciting opportunity for a creative and experienced communicator to manage our small communication and engagement team to lead and deliver our customer and colleague communication plans and programme of colleague engagement. This role sits within the wider Communication, Engagement and Marketing team.

We\’re at a pivotal moment in our journey—and there\’s never been a more exciting time to join our communications team. You\’ll play a key role in shaping how we speak to our customers and colleagues, helping to shift perceptions, build trust, and tell our story in a way that truly resonates.

We are looking for passionate communicators who want to make a real impact.

What will my working week look like?

You will be home based, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training, and co-deliver events. Realistically, you will be required to visit our Head Office approximately once a week, sometimes more.

What will I be responsible for doing?

First and foremost, you will be responsible for managing and co-delivering the customer communications plan, and colleague communications and engagement plan.

One of the great things about this role is how varied it is. From workshopping, copy editing, planning and reporting, to content creation, event delivery, and collaborating with key stakeholder across the business, this is a vast and varied role, in a busy, creative and multifaceted team.

And what would make me stand out from the crowd?

To be a successful in this role you will be a natural self-starter who can quickly build rapports with people on all levels, experience in managing similar programmes of work. A strong writer, with excellent attention to detail and creative flair. Open to trying new things and technologies, including AI. And above all, have a real passion for communication and engagement.

Ideally you will also have

• Experience in a similar role/team
• Higher qualifications in Communications, Marketing, English or similar

And will be

• A collaborative team player
• Aligned to our values

This role is really suited to someone who likes to be creative, work hard, make a difference and have fun!

In addition, at Your Housing Group, we are Passionate about housing and investing in you. You will have access to our learning catalogue and Comms Creative academy.

If you feel this could be the right role for you, we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer a salary of Circa £45,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, well being, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK\’s housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 82% of colleagues here recommend us as a \’great place to work

Closing Date for application: Sunday 27th July

Interview dates

First stage (MS Teams) – Thursday 31st July

Second stage– Youggle House (Warrington) Tuesday 12 th August

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.

91% of staff would recommend Your Housing Group as a great place to work!

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