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- Tasks: Supervise the building overnight, ensuring safety and excellent customer service.
- Company: Join a leading social landlord dedicated to quality living for all ages.
- Benefits: Earn £12.60 per hour, enjoy up to 25 days annual leave, and access health perks.
- Why this job: Make a real difference in residents' lives while working in a supportive team.
- Qualifications: Experience in supervision and a passion for helping others.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 16819 - 16819 £ per year.
The team at Kingswood are all passionate about providing a fantastic level of service and support to our customers and the Night Site Supervisor plays a huge part in that! We are looking for someone who is passionate about what they do, keen to maintain high standards in their work, are punctual, reliable, and able to manage their time effectively. This is a part time role operating on 25.67 hours per week on a 3-week rota basis, as summarised below:
- Week 1: Thursday, Friday 9pm - 8am;
- Week 2: Tuesday, Wednesday 9pm - 8am;
- Week 3: Monday, Saturday, Sunday 9pm - 8am.
Responsibilities
First and foremost, you will supervise the building and facilities overnight, responding to housing emergencies and managing safety and security. You will ensure excellent customer service is achieved, performance is maximised, and all activity supports the achievement of Your Housing Group's vision and is reflective of older people’s aspirations. Other responsibilities of the role will be:
- Carry out internal and external patrols, along with the monitoring of security systems to maximise customer safety.
- Control access, ensuring all visitors sign in and out of the building.
- Deliver low level housing support to customers outside of normal working hours, ensuring around the clock access to staff, services, and facilities.
- Carry out communal cleaning and refuse management.
- Ensure Health & Safety procedures are followed, and fire alarm activations and other emergencies are dealt with effectively, maintaining a safe environment.
Your Housing Group has an opportunity for an experienced Night Site Supervisor based at our prestigious over 55's retirement living village, Kingswood in Chester. One of the great things about this role is there’s a fantastic collaborative team spirit at Brookside and you will genuinely have an opportunity to have a positive impact on everyone that lives there. Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.
As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK’s housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We’re an employer of choice, with over 88% of colleagues here recommending us as a ‘great place to work’.
Benefits
- £12.60 per hour for a 25.67 hour week (equating to a yearly salary of £16,818.99)
- Up to 25 days (pro-rata) annual leave plus Bank Holidays (holidays also increase with length of service)
- Contributory pension (employer matches your contribution up to 8%)
- Healthcare cash plan with dental and optical cashback and health/wellbeing benefits (including 24/7 GP access, prescription refunds, and alternative therapies)
- Discount scheme with cinema tickets, subsidised gym memberships, and discounts with major high street and online names.
Night Supervisor (Retirement Living Services) in Chester employer: Your Housing Group
Contact Detail:
Your Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor (Retirement Living Services) in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the retirement living sector, especially those who work at Your Housing Group. A friendly chat can open doors and give you insights that might just land you that Night Supervisor role.
✨Tip Number 2
Show your passion during interviews! When discussing your experience, highlight how you've maintained high standards and provided excellent customer service. We want to see that you genuinely care about making a positive impact on residents' lives.
✨Tip Number 3
Be prepared for situational questions! Think of examples where you've handled emergencies or ensured safety. This will demonstrate your ability to manage the responsibilities of a Night Site Supervisor effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at Kingswood. Don’t miss out on this opportunity!
We think you need these skills to ace Night Supervisor (Retirement Living Services) in Chester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for providing excellent service shine through. We want to see that you genuinely care about making a positive impact on our customers' lives.
Highlight Relevant Experience: Make sure to mention any previous experience in supervisory roles or customer service. We love seeing how your past roles have prepared you for the Night Supervisor position at Kingswood.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Your Housing Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night Supervisor. Familiarise yourself with the key tasks like managing safety and security, delivering customer service, and handling emergencies. This will help you demonstrate your passion for the role and how your skills align with their needs.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service to residents, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for customers or handled difficult situations effectively. This will show that you’re not just capable but also genuinely care about the people you serve.
✨Highlight Your Reliability and Punctuality
Given the nature of the job, punctuality and reliability are crucial. Be prepared to discuss how you manage your time effectively and ensure you’re always on schedule. You might even want to mention any systems or habits you have in place to maintain this standard.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street, so come armed with questions about the team dynamics and company culture at Kingswood. This shows your interest in being part of their collaborative spirit and helps you gauge if it’s the right fit for you too.