At a Glance
- Tasks: Support patients and families in navigating healthcare options and long-term care needs.
- Company: Leading physician group dedicated to quality healthcare in South Carolina and Georgia.
- Benefits: Competitive salary, bonus opportunities, generous PTO, and vehicle allowance.
- Other info: Flexible hours with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in patients' lives while building valuable community connections.
- Qualifications: Bachelor’s degree in relevant field and experience in case management preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Senior Solutions Advisor to assist with the needs for our patients in the [LOCATION] area. The Senior Solutions Advisor (SSA) is a trusted resource and advisor for patients and families navigating the complexities of aging, chronic illness, and care transitions. Aligned with a designated Care Group, the SSA plays a critical role in promoting patient‑centered solutions by connecting individuals to appropriate healthcare, community services, and privately paid caregiving options. This role supports the company’s mission to grow services through education, relationship building, and high‑impact community integration. This position would travel to patients' homes and facilities daily in their designated service area. This is a full‑time, salary‑based 8‑hr position (8:00AM‑5:00PM) (Monday‑Friday).
About Us: We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health? Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees:
- Competitive Compensation Package with Bonus Opportunities
- Employer Matched 401K
- Free Visit & Prescriptive Services with HDHP Insurance Plan
- Employer Matched HSA
- Generous PTO Package
- Vehicle allowance
What Are We Looking For? A successful Senior Solutions Advisor will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions. The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
Responsibilities:
- Meet with patients and families to assess long‑term care needs and social support challenges.
- Provide consultative guidance on living arrangements, safety concerns, and available Your Health services.
- Serve as the regional point of contact for onboarding new patients.
- Maintain a thorough knowledge of local and regional senior care resources including: Assisted Living Facilities, Home Care Agencies (private duty), Skilled Nursing Facilities and Rehabs, Faith‑based, veteran, and community programs.
- Serve as a liaison between patients, families, and these resources to ensure seamless access and coordination.
- Educate community professionals, family caregivers, and providers through outreach and training opportunities.
- Timely communication with all new patients in the assigned Care Group or Care Team.
- Support care transitions by working with Transitional Care Providers (TCPs) and interdisciplinary care teams.
- Assist families in accessing care management, advance care planning, and hospice services.
- Track and document activities in accordance with billing structures: Billable Medicare services for active patients (CCM, ACP, etc.).
- Participate in community events, health fairs, and educational sessions to promote SSA services.
- Collaborate with the Director of Development to support market expansion through strategic relationship building and referral development.
Qualifications:
- Bachelor’s Degree in Social Work, Human Services, Healthcare Administration, or related field preferred.
- Prior experience in case management, senior services, or healthcare navigation strongly preferred.
- Strong interpersonal and communication skills with the ability to build trust with families and providers.
- Self‑starter with proven time management, coordination, and follow‑through skills.
- Valid driver’s license and reliable transportation required.
- Ability to read and communicate effectively.
- Strong written and verbal skills.
- Basic computer knowledge.
- Ability to manage and demonstrate effective leadership skills.
- Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
- Ability to foster a cooperative work environment.
- Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
- Must be able to work flexible hours and travel between offices, facilities, etc.
- Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.
Senior Solutions Advisor in Elgin employer: Your Health Organization
Your Health Organization is an exceptional employer dedicated to providing high-quality care not only to patients but also to its employees. With a competitive compensation package, generous PTO, and a strong focus on employee well-being, the company fosters a supportive work culture that encourages professional growth and community engagement. As a Senior Solutions Advisor in the vibrant [LOCATION] area, you will have the unique opportunity to make a meaningful impact on patients' lives while enjoying a collaborative environment that values innovation and compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Advisor in Elgin
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Your Health Organization!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Your Health Organization.
We think you need these skills to ace Senior Solutions Advisor in Elgin
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Your Health Organization. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Your Health Organization and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Your Health Organization. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Your Health Organization's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Your Health Organization
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Your Health Organization.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Your Health Organization will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Your Health Organization and how you would contribute to adapting HR strategies.
