Long Haul Travel Specialist

Your Golf Travel is the world's largest golf travel specialist providing golf breaks and holidays across more than 3,000 locations in 22 countries, including the UK, Ireland, Europe, and beyond. Since our launch in 2004, we have seen swift expansion and now boast a team of over 180 professionals based in our offices in London, Brighton, St Andrews, and Killarney. Throughout this journey, we have established incredible relationships with our suppliers and customers, created an extensive array of exceptional travel products and experiences, garnered numerous awards... and this is only the beginning!

At Your Golf Travel, we are driven by our Always Going The Extra Yard values, a set of four core principles that define how we work and who we are:

• Customer First, Always: Using empathy and deep insight to consistently exceed expectations.
• Own it, Together: Combining personal accountability with high-pace collaboration to deliver results.
• Think Smart, Act Bold: Challenging convention with an ambitious, entrepreneurial spirit that knows no limits.
• The Expert Edge: Constantly evolving, learning, and pushing boundaries to ensure we are always going that extra yard for our clients.

As a Long Haul Travel Specialist, you will drive sales and deliver outstanding experiences by tailoring bespoke golf travel to our long-haul destinations. Following our principle of The Expert Edge, you’ll push boundaries and go the extra yard to provide elite advice, managing the full booking process alongside ground agents. Because we believe in Customer First, Always, you will use empathy and deep insight to understand client needs, ensuring every itinerary exceeds expectations and transforms a simple inquiry into a lifelong relationship.

We are looking for an entrepreneurial professional who can Think Smart, Act Bold, challenging convention with a spirit of ambition without limits. To hit your sales targets, you must Own it, Together, taking personal accountability for your results while collaborating at pace with the wider team. By combining your passion for golf with these core principles, you will convert complex leads into seamless, world-class travel experiences.

What You’ll Be Doing:

• Proactively calling customers (lead bookers) within 48 hours of travel.
• Professional handling of client generated enquiries (telephone, email and website).
• Act as a professional representative of Your Golf Travel.
• Providing accurate price quoting, creating exciting and bespoke itineraries.
• Embracing flight sales as an intrinsic part of the sales process.
• Fulfilling the duties of a Golf Travel Team member with enthusiasm and diligence.
• Demonstrate our company values in all interactions.
• Carry out ad hoc duties as requested by management.

Key Objectives:

• Effective communication with clients and venues while quoting and confirming bookings.
• Delivering an exceptional speed of response to maximise sales opportunities (First contact, Quote, Follow Up and Booking).
• Develop your own customer database.
• Providing exceptional customer service to all Your Golf Travel clients at all times.

What We’re Looking For:

• Strong team player with excellent verbal and written communication skills.
• Highly organised with strong attention to detail and time management.
• Confident, competitive, and customer-focused with a proven ability to work under pressure.
• Passionate about service always putting the customer first.
• Takes responsibility for results and works collaboratively with the team to continuously improve.
• Previous telephone sales experience essential with the ability to build strong relationships.
• Deep knowledge of tailoring golf holidays with experience of worldwide destinations including South Africa, Mauritius, USA and The Caribbean.
• Experience of booking scheduled flights and knowledge of Amadeus an advantage.
• Proficient in Google Workspace (Docs, Sheets, Gmail, etc.).

Why Join Us?

• Annual Leave: 25 days holiday, increasing by 1 day per year of service (up to 28 days), plus the option to buy back up to 5 extra days each year.
• Amazing Travel Perks: Enjoy familiarisation trips to top golf and holiday destinations in the UK and overseas, plus exclusive discounts on golf holidays, flights, and hotels.
• Recognition & Rewards: Be part of our annual company away trips for top performers and benefit from structured training and personalised development plans.
• Exclusive Brand Discounts: Save on top golf and sports brands, including Taylormade, Under Armour, and Ping.
• Health & Wellbeing: Subsidised health club memberships, a fully funded Employee Assistance Programme (EAP), and a Cycle to Work scheme.
• Sustainable Travel Benefits: Access our Electric Car scheme with Octopus EV and make your commute greener.
• Growth & Development: Receive honest feedback, regular coaching sessions, and the opportunity to grow within a dynamic and supportive team.

Your Golf Travel are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Ready to help us deliver world-class travel experiences? Apply now and go the extra yard with us.