At a Glance
- Tasks: Create bespoke golf travel experiences and manage bookings for long-haul destinations.
- Company: Join the world's largest golf travel specialist with a vibrant team culture.
- Benefits: Enjoy 25 days holiday, travel perks, and exclusive brand discounts.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Combine your passion for travel with a dynamic role in the golf industry.
- Qualifications: Strong communication skills and previous sales experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
Your Golf Travel is the world's largest golf travel specialist providing golf breaks and holidays across more than 3,000 locations in 22 countries, including the UK, Ireland, Europe, and beyond. Since our launch in 2004, we have seen swift expansion and now boast a team of over 180 professionals based in our offices in London, Brighton, St Andrews, and Killarney. Throughout this journey, we have established incredible relationships with our suppliers and customers, created an extensive array of exceptional travel products and experiences, garnered numerous awards... and this is only the beginning!
At Your Golf Travel, we are driven by our Always Going The Extra Yard values, a set of four core principles that define how we work and who we are. We put the Customer First, Always, using empathy and deep insight to consistently exceed expectations. We believe in the power of the collective to Own it, Together, combining personal accountability with high-pace collaboration to deliver results. Our team is encouraged to Think Smart, Act Bold, challenging convention with an ambitious, entrepreneurial spirit that knows no limits. Finally, we maintain The Expert Edge by constantly evolving, learning, and pushing boundaries to ensure we are always going that extra yard for our clients.
As a Long Haul Travel Specialist, you will drive sales and deliver outstanding experiences by tailoring bespoke golf travel to our long-haul destinations. Following our principle of The Expert Edge, you'll push boundaries and go the extra yard to provide elite advice, managing the full booking process alongside ground agents. Because we believe in Customer First, Always, you will use empathy and deep insight to understand client needs, ensuring every itinerary exceeds expectations and transforms a simple inquiry into a lifelong relationship.
We are looking for an entrepreneurial professional who can Think Smart, Act Bold, challenging convention with a spirit of ambition without limits. To hit your sales targets, you must Own it, Together, taking personal accountability for your results while collaborating at pace with the wider team. By combining your passion for golf with these core principles, you will convert complex leads into seamless, world-class travel experiences.
Do I need to be a golfer? ... Not at all. We primarily operate as a travel company, with golf being just one aspect of our offerings. If you're eager to learn, we'd be thrilled to equip you with all the knowledge you need about our product; however, we can't promise you'll become the next Tiger Woods. What we truly seek is a genuine passion for travel and an eagerness to learn.
What You'll Be Doing:
- Proactively calling customers (lead bookers) within 48 hours of travel
- Professional handling of client generated enquiries (telephone, email and website).
- Act as a professional representative of Your Golf Travel.
- Providing accurate price quoting, creating exciting and bespoke itineraries
- Embracing flight sales as an intrinsic part of the sales process.
- Fulfilling the duties of a Golf Travel Team member with enthusiasm and diligence.
- Demonstrate our company values in all interactions.
- Carry out ad hoc duties as requested by management.
Key Objectives:
- Effective communication with clients and venues while quoting and confirming bookings.
- Delivering an exceptional speed of response to maximise sales opportunities (First contact, Quote, Follow Up and Booking).
- Develop your own customer database.
- Providing exceptional customer service to all Your Golf Travel clients at all times.
What We're Looking For:
- Strong team player with excellent verbal and written communication skills
- Highly organised with strong attention to detail and time management
- Confident, competitive, and customer-focused with a proven ability to work under pressure
- Passionate about service always putting the customer first
- Takes responsibility for results and works collaboratively with the team to continuously improve
- Previous telephone sales experience essential with the ability to build strong relationships
- Deep knowledge of tailoring golf holidays with experience of worldwide destinations including South Africa, Mauritius, USA and The Caribbean
- Experience of booking scheduled flights and knowledge of Amadeus an advantage
- Proficient in Google Workspace (Docs, Sheets, Gmail, etc.)
Why Join Us?
- Annual Leave – 25 days holiday, increasing by 1 day per year of service (up to 28 days), plus the option to buy back up to 5 extra days each year.
- Amazing Travel Perks – Enjoy familiarisation trips to top golf and holiday destinations in the UK and overseas, plus exclusive discounts on golf holidays, flights, and hotels.
- Recognition & Rewards – Be part of our annual company away trips for top performers and benefit from structured training and personalised development plans.
- Exclusive Brand Discounts – Save on top golf and sports brands, including Taylormade, Under Armour, and Ping.
- Health & Wellbeing – Subsidised health club memberships, a fully funded Employee Assistance Programme (EAP), and a Cycle to Work scheme.
- Sustainable Travel Benefits – Access our Electric Car scheme with Octopus EV and make your commute greener.
- Growth & Development – Receive honest feedback, regular coaching sessions, and the opportunity to grow within a dynamic and supportive team.
Your Golf Travel are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Ready to help us deliver world-class travel experiences? Apply now and go the extra yard with us.
Long Haul Travel Specialist in London employer: Your Golf Travel
At Your Golf Travel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions collaboration and personal accountability. With generous benefits such as 25 days of annual leave, exclusive travel perks, and a commitment to employee growth through structured training and development plans, we empower our team to thrive in a dynamic environment. Join us in our London office and be part of a passionate team dedicated to delivering world-class travel experiences while embracing our core values of putting the customer first and pushing boundaries.
StudySmarter Expert Advice🤫
We think this is how you could land Long Haul Travel Specialist in London
✨Tip Number 1
Get proactive! Don’t just wait for the perfect job to come to you. Reach out to potential employers directly, especially if they align with your passion for travel. A quick email or call can set you apart from the crowd.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or even local meet-ups related to travel and tourism. Building relationships can lead to opportunities that aren’t advertised, so get chatting!
✨Tip Number 3
Show off your personality! When you get an interview, let your enthusiasm for travel shine through. Share your experiences and how they relate to the role. Remember, they want someone who fits their culture and values.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows you’re genuinely interested and keeps you on their radar. Plus, it’s a great way to reinforce your fit for the role!
We think you need these skills to ace Long Haul Travel Specialist in London
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm. We want to see that you’re excited about the opportunity to create bespoke travel experiences.
Tailor Your Application:Make sure to customise your application to reflect our values at Your Golf Travel. Use phrases like 'Customer First, Always' and 'Think Smart, Act Bold' to show you understand what we stand for. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant experience and skills without rambling. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Long Haul Travel Specialist role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Your Golf Travel!
How to prepare for a job interview at Your Golf Travel
✨Know Your Stuff
Before the interview, dive deep into Your Golf Travel's offerings and values. Familiarise yourself with their core principles like 'Customer First, Always' and 'Think Smart, Act Bold'. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in telephone sales. Think of specific examples where you turned inquiries into bookings. Highlight how you built relationships with clients and exceeded their expectations, as this aligns perfectly with the role's focus on customer service.
✨Emphasise Teamwork
Since collaboration is key at Your Golf Travel, be ready to share instances where you worked effectively within a team. Discuss how you took personal accountability for your results while supporting your colleagues, showcasing that you can 'Own it, Together'.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only demonstrates your enthusiasm for the role but also shows that you're serious about contributing to the team and embracing their values.
