Performance and Intelligence Manager - Adult Social Care and Health
Performance and Intelligence Manager - Adult Social Care and Health

Performance and Intelligence Manager - Adult Social Care and Health

Croydon Full-Time 50000 - 85000 £ / year (est.) No home office possible
Y

At a Glance

  • Tasks: Lead performance and intelligence initiatives in Adult Social Care, ensuring data-driven decision making.
  • Company: Join Croydon Council, dedicated to positive change and community impact.
  • Benefits: Enjoy 32 days annual leave, a generous pension scheme, and flexible working options.
  • Why this job: Be part of a collaborative team focused on improving services and making a difference.
  • Qualifications: Proven experience in stakeholder management and leadership within Adult Social Care required.
  • Other info: Applications from all backgrounds are encouraged, with support for flexible working arrangements.

The predicted salary is between 50000 - 85000 £ per year.

This is an exciting time to join the Programmes & Performance Service as we strive to get effective use of data at the heart of the design and delivery of excellent services. We are looking for a performance & intelligence specialist, with a background in Adult Social Care, to build on what has been achieved so far.

About you

  • Has a proven track record of building and developing stakeholder relationships to enable them to be an effective business partner to the ASCH directorate.
  • Can demonstrate evidence of excellent leadership and people management skills.
  • Will lead on identifying and providing high quality performance and intelligence, highlighting areas of progress and under performance to senior managers and the ASCH directorate management team.
  • Will champion data quality, allowing evidence based decision making and to identify areas of weakness to allow performance and business improvement.
  • Will lead on ensuring that the council meets its requirements to external regulators by managing the timely completion and submission of the relevant statutory returns.
  • Can work proactively to promote quality assurance across processes to challenge and assess effectiveness against organisational strategies and plans.
  • Will support, develop and co-ordinate the response to the local government inspection, assessment and compliance frameworks.
  • Will ensure that the most appropriate actions are taken to resolve problems as they occur.
  • Is a team player, happy to share knowledge and coach junior team members.

Why join us

  • A pension scheme with an average employer contribution of 20%
  • 32 days’ annual leave in addition to Bank Holidays
  • Investment into your staff well-being
  • Great team ethos
  • The culture at Croydon is very much about working together to make positive change
  • Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Closing date: Monday 14th July 2025 @ 11.59pm

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Performance and Intelligence Manager - Adult Social Care and Health employer: Your Croydon

Croydon Council is an exceptional employer that prioritises employee well-being and professional growth, offering a generous pension scheme with an average employer contribution of 20% and 32 days of annual leave plus Bank Holidays. The collaborative work culture fosters positive change, allowing for flexible working arrangements that enhance work-life balance, making it an ideal environment for those passionate about making a difference in Adult Social Care and Health.
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Contact Detail:

Your Croydon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Performance and Intelligence Manager - Adult Social Care and Health

✨Tip Number 1

Familiarise yourself with the latest trends and challenges in Adult Social Care. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your commitment to the field.

✨Tip Number 2

Network with professionals in the Adult Social Care sector. Attend relevant conferences or workshops, and connect with individuals on platforms like LinkedIn. Building relationships can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've used data to drive performance improvements in previous roles. Being able to articulate your experience with evidence-based decision-making will set you apart from other candidates.

✨Tip Number 4

Research Croydon Council's recent initiatives and performance metrics. Showing that you are informed about their current projects and challenges will demonstrate your genuine interest in the position and the organisation.

We think you need these skills to ace Performance and Intelligence Manager - Adult Social Care and Health

Stakeholder Relationship Management
Leadership Skills
People Management
Performance Analysis
Data Quality Assurance
Evidence-Based Decision Making
Statutory Compliance Management
Quality Assurance Processes
Local Government Inspection Knowledge
Problem-Solving Skills
Team Collaboration
Coaching and Mentoring
Adaptability to Change
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Adult Social Care and any relevant performance and intelligence roles. Use specific examples that demonstrate your leadership skills and ability to build stakeholder relationships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven decision making and how you can contribute to the council's goals. Mention your experience with quality assurance and compliance frameworks, as these are key aspects of the role.

Showcase Relevant Achievements: When detailing your work history, focus on achievements that align with the job description. Highlight instances where you've improved performance metrics or successfully managed projects that required collaboration with various stakeholders.

Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to data quality and performance improvement. Be ready to discuss specific strategies you've implemented in previous roles that led to successful outcomes.

How to prepare for a job interview at Your Croydon

✨Showcase Your Stakeholder Management Skills

Prepare examples of how you've built and maintained relationships with stakeholders in previous roles. Highlight specific instances where your collaboration led to successful outcomes, especially in the context of Adult Social Care.

✨Demonstrate Leadership Experience

Be ready to discuss your leadership style and provide examples of how you've effectively managed teams. Focus on situations where you have motivated team members or improved performance through your guidance.

✨Emphasise Data Quality and Decision Making

Since the role involves championing data quality, prepare to discuss how you've used data to drive decisions in past positions. Share specific metrics or outcomes that resulted from your data-driven approach.

✨Prepare for Questions on Quality Assurance

Expect questions about your experience with quality assurance processes. Be prepared to explain how you've assessed effectiveness against organisational strategies and how you've implemented improvements based on your findings.

Performance and Intelligence Manager - Adult Social Care and Health
Your Croydon
Y
  • Performance and Intelligence Manager - Adult Social Care and Health

    Croydon
    Full-Time
    50000 - 85000 £ / year (est.)

    Application deadline: 2027-07-15

  • Y

    Your Croydon

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