At a Glance
- Tasks: Deliver exceptional customer service and maximise bookings for unforgettable travel experiences.
- Company: Join OurCoop Travel, a vibrant and inclusive workplace that celebrates diversity.
- Benefits: Enjoy discounts on childcare, food, holidays, and generous annual leave.
- Other info: Full training provided with opportunities for personal and professional growth.
- Why this job: Be part of a team that brings sunshine to travel and creates lasting memories.
- Qualifications: Sales or customer service experience with a confident and sociable personality.
The predicted salary is between 25000 - 30000 £ per year.
Your next adventure starts here at OurCoop Travel! At OurCoop Travel, we take great pride in championing an inclusive and diverse workplace where our colleagues can express themselves. If you are looking to bring the sunshine to travel, then click that apply button now!
As a Travel Consultant, you will:
- Deliver unrivalled customer service by continuously going the extra mile
- Achieve sales and profit targets by maximising customers bookings
- Maximise selling opportunities through upselling additional products and services
- Actively participate in training to enhance knowledge and personal development
Who are we looking for?
To be a successful candidate for this role you will need:
- Experience in sales or customer focused environments is essential
- A confident, sociable, and vibrant personality
- An ability to collaborate with colleagues and customers
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today! If you would like more information, please email our team at [email protected]
Travel Consultant employer: Your Coop
At OurCoop Travel, we are committed to fostering a vibrant and inclusive work environment where every team member can thrive. As a Travel Consultant, you will enjoy generous employee discounts, extensive annual leave that increases with service, and comprehensive health and wellbeing programmes, all while being part of a supportive team that values personal development and collaboration. Join us in creating unforgettable travel experiences and take advantage of our commitment to your growth and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Your Coop who are looking for fresh talent for roles like Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Your Coop and give you a leg up for your Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant role at Your Coop.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant position at Your Coop.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Your Coop.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Your Coop's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant.
How to prepare for a job interview at Your Coop
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Your Coop.