At a Glance
- Tasks: Provide exceptional customer service and assist with various postal services.
- Company: Join OurCoop, a diverse and inclusive workplace focused on community.
- Benefits: Enjoy discounts, generous leave, health programmes, and full training.
- Other info: No perfect experience needed; we value your unique self!
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: Confident, approachable, with cash handling and IT skills preferred.
The predicted salary is between 20000 - 25000 £ per year.
Being a Post Office Specialist with OurCoop is more than processing forms and applications. We pride ourselves on our exceptional customer service, taking the time to truly understand our customers' needs and requirements.
Some of your key responsibilities as a Post Office Specialist would include:
- Complying with legal requirements and obligations to minimise risk and inspire confidence
- Understanding the products we sell and offering guidance to customers, sharing any promotions
- Dealing with customer complaints professionally and in a timely manner
- Completing regular compliance checks in line with society policies and procedures
To be a successful candidate for this role you will need:
- Confident and approachable nature
- Cash handling experience
- Strong IT skills
- Previous experience in retail/sales preferred but not essential
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, still click apply! You could be the candidate we are looking for.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today!
Post Office Specialist in Telford employer: Your Coop
Your Coop is an exceptional employer that prioritises the well-being of both its employees and the children they serve. With a strong commitment to health and safety, our nursery in Bristol fosters a supportive work culture where team collaboration and personal growth are encouraged. Employees benefit from competitive salaries, generous perks, and opportunities for professional development in a nurturing environment.
