Your Celebrity Magazines in Brighton is seeking an experienced Customer Service Lead to manage inquiries across Email, eBay, Shopify and other channels. You will lead the customer service activity, ensure fast, careful responses, and maintain excellent records in CRM and order systems.
The role requires 2+ years of experience, strong emotional intelligence, clear communication and a proactive, problem-solving mindset.
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Customer Experience Lead — Pop-Culture Magazines employer: Your Celebrity Magazines
Your Celebrity Magazines is an exceptional employer that thrives on a friendly work culture, where humour and hard work are valued. With a commitment to employee growth and a proactive approach to problem-solving, you will have the opportunity to make a significant impact in a dynamic environment that celebrates popular culture. Located in Brighton, the company offers a competitive salary, generous holiday allowance, and the flexibility of occasional remote work, making it an attractive place for those passionate about customer service and collectables.
