Your Celebrity Magazines in Brighton is seeking an organized, proactive Customer Service Lead to manage channels (Email, eBay, Shopify) and handle orders, refunds, and proactive improvements. You will support the finance function and report to the general manager while driving KPI-driven service excellence.
With 2+ years in customer service, you will thrive on clear communication, problem solving, and relationship building in a fast-paced, fan-focused business.
#J-18808-Ljbffr
Hybrid Customer Service Lead — Fan Culture in Brighton employer: Your Celebrity Magazines
Your Celebrity Magazines is an exceptional employer that thrives on a friendly work culture, where humour and hard work are valued. With a commitment to employee growth and a proactive approach to problem-solving, you will have the opportunity to make a significant impact in a dynamic environment that celebrates popular culture. Located in Brighton, the company offers a competitive salary, generous holiday allowance, and the flexibility of occasional remote work, making it an attractive place for those passionate about customer service and collectables.
