Your Celebrity Magazines in Brighton is seeking a customer service professional to lead multi‑channel support for superfans and collectors. You will manage Email, eBay, Shopify and other channels, delivering fast, careful responses and maintaining clear communication with customers.
The role rewards proactive problem solving, KPI‑driven decisions on refunds and replacements, and close teamwork with the finance function and general manager.
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Customer Service Lead - Pop Culture Fans in Brighton employer: Your Celebrity Magazines
Your Celebrity Magazines is an exceptional employer that thrives on a friendly work culture, where humour and hard work are valued. With a commitment to employee growth and a proactive approach to problem-solving, you will have the opportunity to make a significant impact in a dynamic environment that celebrates popular culture. Located in Brighton, the company offers a competitive salary, generous holiday allowance, and the flexibility of occasional remote work, making it an attractive place for those passionate about customer service and collectables.
