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- Tasks: Be the friendly face of our healthcare facility, assisting patients and managing appointments.
- Company: Join a dedicated team in a supportive healthcare environment.
- Benefits: Enjoy staff discounts, free parking, and comprehensive training opportunities.
- Why this job: Make a real difference in patient experiences while developing your skills.
- Qualifications: 1-3 years in a similar role with strong customer service skills.
- Other info: Flexible hours with a chance to grow in the healthcare community.
The predicted salary is between 13 - 16 £ per hour.
Join our dedicated team as a Medical Receptionist in Crewe, where you will play a crucial role in ensuring the smooth operation of our healthcare facility. This position is vital for maintaining an efficient and welcoming environment for patients and staff alike. As the first point of contact, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting infection control protocols. Your contribution will be essential in enhancing patient experiences and supporting the overall functionality of our healthcare services.
Responsibilities:
- Greet and assist patients and visitors with a friendly and professional demeanour.
- Manage appointment scheduling and patient check-in/check-out processes.
- Handle phone inquiries, directing calls to appropriate departments as necessary.
- Maintain accurate patient records and ensure confidentiality.
- Assist with administrative tasks such as filing, data entry, and document management.
- Support infection control measures by maintaining cleanliness and hygiene standards in the reception area.
- Collaborate with healthcare staff to ensure efficient patient flow and service delivery.
Requirements:
- 1-3 years of experience in a similar role within the healthcare industry.
- Strong customer service skills with the ability to communicate effectively in English.
- Basic proficiency in Maths for handling administrative tasks.
- Knowledge of cleaning and infection control practices.
- Excellent organisational and administrative skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of professionalism and attention to detail.
Join us in making a difference in the healthcare community by providing exceptional service and support. Mandatory training and on the job training provided as part of our onboarding process.
Benefits:
- Optional company pension scheme
- Free staff parking
- Staff discount on services
- Friends and family discounts on services
- Employee discounts in online and high street stores
- Full mandatory training (35+ training courses with certificate and CPD points)
- On the job training and support
- Additional training and personal development available
Medical Receptionist in Crewe employer: Your Baby Scan
Contact Detail:
Your Baby Scan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare industry, whether it's through LinkedIn or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that Medical Receptionist role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for patients, it’s crucial to show off your friendly and professional demeanour. We suggest role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t wait around. Apply as soon as possible and follow up with a quick email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay organised! Keep track of your applications and any follow-ups you need to do. We recommend using a simple spreadsheet to manage your job search. This way, you won’t miss any opportunities and can stay on top of your game!
We think you need these skills to ace Medical Receptionist in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the healthcare industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service abilities and any admin tasks you've handled.
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it professional but let your friendly side shine through. Mention why you’re excited about the role and how you can contribute to our team in Crewe.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Medical Receptionist position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Your Baby Scan
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with appointment scheduling, patient check-in processes, and infection control protocols. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As the first point of contact for patients, your customer service skills are crucial. Prepare examples from your past experience where you provided exceptional service or handled difficult situations. This will demonstrate your ability to create a welcoming environment and manage patient interactions effectively.
✨Practice Common Interview Questions
Anticipate questions related to your experience in the healthcare industry, your organisational skills, and how you handle stress in a fast-paced environment. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day of the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is essential in a healthcare setting. Plus, it sets a positive tone for the rest of the meeting.
