At a Glance
- Tasks: Lead a dynamic team in a fast-paced pub environment while ensuring exceptional customer service.
- Company: Join The Ship, a vibrant and busy pub known for its high-volume trading.
- Benefits: Enjoy competitive pay, free gym membership, discounts, and 28 days holiday.
- Other info: Access to training programmes and internal promotions for career growth.
- Why this job: Gain valuable experience and develop your career towards becoming a General Manager.
- Qualifications: Previous management experience and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Ship, Wandsworth is looking for an experienced Deputy Manager or General Manager in Training who can hit the ground running in one of the busiest pubs in the estate. The Ship is famous for its huge summers and high-volume trading. This role is all about thriving in a fast-paced environment, leading large teams, and maintaining exceptional standards under pressure.
This role would suit an ambitious Deputy Manager, Designate Manager, or aspiring General Manager who is looking to gain valuable experience in a flagship, high-volume site before taking on their own pub in the near future.
Previous management experience within Young's or a similar premium pub operator is required, along with excellent attention to detail. This role has a strong operational and back-office focus, including:
- Lost property management
- Supporting payroll and people administration
- Training, mentoring and developing junior management team members
- Supporting the General Manager with the smooth running of the business
Why join The Ship?
- Structured development towards your own General Manager position
- Competitive salary or hourly rate
- Free Virgin Active gym membership
- Access to Young's Career Pathway and General Manager development programme
- 20% discount across all Young's pubs
- 30% discount on overnight stays in Young's Pubs with Rooms
- Share Save Scheme
- Free meals on shift
- 28 days holiday
- Company pension scheme
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Wandsworth employer: Young's
At The Ship, Wandsworth, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With structured development pathways towards General Manager positions, competitive benefits including free gym membership, generous discounts, and a supportive environment for training and mentorship, we empower our team to thrive in a fast-paced, high-volume setting while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Wandsworth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's
Don't be shy about reaching out to Young's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Wandsworth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
