Team Member

Team Member

Esher Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Waiting Staff member, serving customers and creating a welcoming atmosphere.
  • Company: The Wheatsheaf is a beloved community pub known for its friendly vibe and delicious seasonal menu.
  • Benefits: Enjoy weekly pay, free meals, 28 days holiday, and a 20% discount at all Young's pubs.
  • Why this job: Unlock your potential with career pathways, training, and a fun, supportive team culture.
  • Qualifications: A passion for customer service and a friendly personality are essential; no prior experience needed.
  • Other info: Get ready for an exciting journey with lots of training and opportunities to grow!

Location: Young\’s, Esher, Surrey

Salary: Β£10.00-13.00 per hour

Type: Permanent, Part-time

Posted: 17 hours ago

Overview

The Bear is a boutique nine bedroom hotel dating back to the 17th century when it played host as a traditional coaching inn on the London to Portsmouth route. We\’re all about community, the meeting place for any occasion right in the heart of Esher high street, open morning, noon and night the pub is a hive of activity whatever time of day. We also play host to plenty of functions, events and welcome patrons before and after a day at Sandown race course which is a 10 minute walk from the front door. With plenty of transport links we have a hotel and team car park, we\’re a stone\’s throw from the K3 bus stop and a 20 minute walk from Esher train station.

Responsibilities

  • Deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.

What We Offer Our Team Members

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young\’s pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What We Look For in a Team Member

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You\\\’ll get lots of training, learn about all our products & have a good time along the way.

About Company

The Bear is a boutique nine bedroom hotel dating back to the 17th century when it played host as a traditional coaching inn on the London to Portsmouth route. We\\\’re all about community, the meeting place for any occasion right in the heart of Esher high street, open morning, noon and night the pub is a hive of activity whatever time of day. We also play host to plenty of functions, events and welcome patrons before and after a day at Sandown race course which is a 10 minute walk from the front door. With plenty of transport links we have a hotel and team car park, we\\\’re a stone\\\’s throw from the K3 bus stop and a 20 minute walk from Esher train station.

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Team Member employer: Young's

At The Wheatsheaf, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and supported. Located in the heart of Esher Green, our community pub provides not only competitive pay and tips but also a clear career pathway, extensive training opportunities, and a range of benefits including free meals and discounts across all Young's pubs. Join us to be part of a friendly team that is passionate about delivering outstanding service while enjoying a fulfilling and rewarding career.
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Contact Detail:

Young's Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with The Wheatsheaf and its menu. Knowing the seasonal specials and pub classics will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Highlight your customer service experience. Think of specific examples where you went above and beyond for a customer, as this is crucial for a waiting staff position.

✨Tip Number 3

Demonstrate your teamwork skills. Be ready to share instances where you successfully collaborated with others, as being part of a team is essential in a busy pub environment.

✨Tip Number 4

Show enthusiasm for learning. Mention your eagerness to participate in training and development opportunities, as The Wheatsheaf values personal growth and career pathways.

We think you need these skills to ace Team Member

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Knowledge of Food and Beverage
Cash Handling
Sales Skills
Conflict Resolution

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what The Wheatsheaf is looking for in a Team Member. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Make sure your CV reflects your experience in hospitality or similar roles. Emphasise your ability to work in a team and deliver exceptional customer service, as these are key qualities for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Wheatsheaf and how you can contribute to their team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Young's

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to ensure a great experience for customers.

✨Demonstrate Team Spirit

Since the role requires working as part of a team, highlight your ability to collaborate effectively with others. Discuss any previous team experiences and how you contributed to achieving common goals.

✨Familiarise Yourself with the Menu

Before the interview, take some time to research typical British pub classics and seasonal specials. Being knowledgeable about the menu will show your genuine interest in the role and help you answer questions confidently.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about training opportunities or the company culture, demonstrating your eagerness to learn and grow within the team.

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