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- Tasks: Join our vibrant team serving drinks and food in a lively pub atmosphere.
- Company: Young's is a unique pub with a stunning beer garden and a rich community vibe.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount at all Young's venues.
- Why this job: Experience a fun work environment with diverse events and opportunities for personal growth.
- Qualifications: A friendly personality and a passion for customer service are essential; no prior experience needed.
- Other info: Located near the Exeter canal, this role offers a dynamic setting with lots of training.
A unique pub situated on the Exeter canal, 15 mins walk from the quayside and now 5 minutes from Marsh Barton train station. The pub has one of the largest beer gardens in the south with over 1000 outdoor spaces. We host various events and functions that cater from 100 to our busiest one of the year hijacking 4000 people. With outdoor bars and BBQs, no week is ever the same at the double locks. In the winter was a lovely traditional pub with log fires and lots of dogs.
What We Offer Our Front of House Staff:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in our team members:
As a successful member of our front of house team we are looking for someone with a passion for delivering an exceptional customer experience every time, with a friendly outgoing personality and desire to work as
part of a team. You’ll
get lots of training, learn about all our products & have a good time along
the way.
You will be trained how to:
– Serve guests from behind the bar, pouring pints and preparing drinks from our bespoke Spritz menu
– Take food orders with an understanding of our seasonal menu, upselling where appropriate and relaying allergen and dietry information to the kitchen where necessary
– Delivering food to guests in the pub as well as in our large outdoor area with seating for up to 500 as well as completing check-backs to all guests to ensure customer satisfaction
– Clearing plates and glasses and maintaining the pub\’s cleanliness and tidiness
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then
apply now!
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 04/07/2025 by TN United Kingdom
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Team Member employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the pub's offerings and atmosphere. Visit the Double Locks if you can, or check out their social media to get a feel for their events and customer interactions. This knowledge will help you stand out during any informal chats or interviews.
✨Tip Number 2
Show your enthusiasm for customer service! Think of examples from your past experiences where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Network with current or former staff members if possible. They can provide insights into the team culture and what the management values most in their employees. This insider knowledge can give you an edge when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you would handle busy periods, especially given the pub's capacity for large events. Think about strategies for maintaining service quality during peak times, as this will show your readiness for the fast-paced environment.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the pub is looking for in a team member. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service. Emphasise any previous roles where you delivered exceptional customer experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job requirements, such as your ability to work in a fast-paced environment and your willingness to learn.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Young's
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples from your past where you went above and beyond for a customer, as this aligns perfectly with what the pub is looking for in a team member.
✨Know the Menu Inside Out
Familiarise yourself with the seasonal menu and the bespoke Spritz drinks menu before the interview. Being able to discuss specific items and suggest pairings will demonstrate your commitment and readiness to upsell effectively.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share stories that showcase your collaborative spirit, especially in busy environments, as this role requires working closely with others to ensure smooth service during events.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle various situations, such as dealing with difficult customers or managing multiple orders at once. This will show your problem-solving skills and ability to maintain composure under pressure.
