At a Glance
- Tasks: Deliver exceptional customer service and work as part of a vibrant team.
- Company: Join Young's, a top venue by the River Thames in Surrey.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts.
- Why this job: Be part of a fun team in a lively environment with great perks.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
- Other info: Access to training, career pathways, and a dynamic workplace.
Team Member
Young\’s
Walton-on-Thames, Surrey
£12.21 per hour • Permanent • Full-time
Starting in October for training and a full induction. Reopening in November after a refurbishment. Situated on the banks of the River Thames in leafy Surrey, The Swan aims to offer the best drinking and dining experience to our wonderful customers. We are the perfect venue for all occasions, offering the biggest beer garden in the area, bookable garden huts with river views, and 2 separate terraces to soak up the sun. Our menus are fresh and seasonal, being designed and created by the whole kitchen team.
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young\’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You\’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you\’d like to be part of our team, then apply now!
About Company
Situated on the banks of the River Thames in leafy Surrey, The Swan aims to offer the best drinking and dining experience to our wonderful customers. We are the perfect venue for all occasions, offering the biggest beer garden in the area, bookable garden huts with river views, and 2 separate terraces to soak up the sun. Our menus are fresh and seasonal, being designed and created by the whole kitchen team.
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Team Member employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Swan and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly personality and how you'd handle different situations. We want to see that passion for delivering exceptional service!
✨Tip Number 3
Network with current team members if you can! Chatting with them can give you insider tips on what they love about working there and what they look for in a new team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Young's.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see that friendly, outgoing vibe you bring to the table. Remember, we’re all about exceptional customer service, so a touch of warmth in your words can go a long way.
Tailor Your Application: Make sure to tailor your application to the Team Member role. Highlight any relevant experience or skills that align with what we’re looking for. Whether it’s previous customer service roles or teamwork experiences, show us why you’d be a great fit for our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see your strengths and how you can contribute to our fantastic team at The Swan.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team right from the start!
How to prepare for a job interview at Young's
✨Know the Venue
Before your interview, take some time to research The Swan and its offerings. Familiarise yourself with their menu, the atmosphere, and what makes it unique. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Show Your Passion for Customer Service
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to delivering a great experience, which is exactly what they’re looking for.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Think of instances where you successfully collaborated with others, whether in a job or during group activities. Highlighting your ability to work well with colleagues will resonate with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or upcoming events at The Swan. This shows that you’re engaged and eager to be part of their community.