At a Glance
- Tasks: Lead a vibrant pub, create unique menus, and drive community engagement.
- Company: Join Young's, a beloved pub group with a focus on individuality.
- Benefits: Competitive salary, huge bonus potential, health insurance, and discounts.
- Why this job: Make your mark in a stylish pub while building a strong team and community.
- Qualifications: Experience in premium pubs and a passion for exceptional customer service.
- Other info: Opportunities for career growth and personal development in hospitality.
The predicted salary is between 36000 - 54000 £ per year.
We're looking for a General Manager for The Victoria - a much-loved local situated on the high street in Surbiton. This pub is recently refurbished and is the perfect example of a traditional pub with plenty of modern twists - from the menu to the design. Think wingback chairs, snug rooms, dining areas, and a back garden complete with fire pits, stoves, bookable huts and its own bar.
The perfect candidate fits this style - a modern pub landlord who is a real people person, and passionate about getting to know the community and ensuring an excellent guest experience. They have an entrepreneurial streak and have experience running a premium pub with a fresh food offer. A gem of an opportunity in a gem of a business, with plenty of room to continue to build sales and grow the reputation.
Running a Pub for Young's: We believe pubs should be differentiated and individual, and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn’t mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing.
If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.
What We Offer Our General Managers:
- Huge annual bonus potential - up to 100% of your salary!
- Private Health Insurance
- Enhanced Company Pension Scheme
- Life Assurance Scheme
- 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Access to our Career Pathway and Training and Development Courses
What we look for in a General Manager:
We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food-focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Thanks for your interest in working with Young's. If you’d like to be part of our team, then apply now!
“We believe in developing our people to delight our customers.”
General Manager in Surbiton employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Surbiton
✨Tip Number 1
Get to know the pub scene in Surbiton! Visit local pubs, chat with staff and patrons, and understand what makes them tick. This will help you tailor your approach when you apply and show that you're genuinely interested in the community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Young's on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by thinking about how you would run the pub. What unique events or menu items would you introduce? Show off your entrepreneurial spirit and creativity during the interview – they want to see your vision!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Young's family. Good luck, and we can't wait to see your application!
We think you need these skills to ace General Manager in Surbiton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and community engagement. Make it personal and relatable!
Tailor Your Experience: Make sure to highlight your relevant experience in running a premium pub and working with fresh food. We’re looking for someone who can bring their own flair to The Victoria, so show us how your background aligns with our vision!
Be Creative: Remember, we love creativity! Use your application to showcase any unique ideas you have for events or menu items. This is your chance to demonstrate how you would put your stamp on our business!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Young's
✨Know Your Pub Inside Out
Before the interview, make sure you’ve done your homework on The Victoria. Familiarise yourself with its menu, atmosphere, and community vibe. This will help you demonstrate your passion for the pub and show that you’re ready to bring your own unique ideas to the table.
✨Showcase Your People Skills
As a General Manager, being a people person is key. Prepare examples of how you've built relationships with customers and your team in previous roles. Highlight any initiatives you've taken to enhance guest experiences or improve team dynamics.
✨Bring Your Entrepreneurial Spirit
Think about how you can tailor the food menu and events to fit the local community. Be ready to share your vision for The Victoria and how you plan to drive sales and grow its reputation. This will show that you’re not just looking for a job, but are genuinely invested in the success of the pub.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the pub’s current challenges, team culture, and future goals. This shows your interest in the role and helps you assess if it’s the right fit for you too.