Supervisor

Supervisor – The Foley, Claygate

Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident Supervisor to join our management team and help lead from the front – setting the standard for our team and delivering memorable guest experiences every shift.

About the role :

As a Supervisor at The Foley, you\’ll support the management team in the day-to-day running of the pub, helping to lead shifts, motivate the team, and keep service smooth, slick, and full of energy. You’ll be hands‑on during busy shifts, a go‑to for your team, and a key player in driving standards, service, and team development forward.

What you\’ll be doing :

• Leading by example and supporting the team during busy shifts
• Running sections, managing the floor or bar, and ensuring excellent service at all times
• Handling guest queries and complaints with professionalism and confidence
• Training and supporting new team members
• Opening and closing the pub, cashing up and completing relevant paperwork
• Working closely with management on service standards, sales targets, and team motivation
• Helping to deliver key KPIs like upselling, checkbacks, table turnover, and Reputation score growth

What we\’re looking for :

• Previous experience in a supervisory or senior FOH role
• Confident, calm and capable under pressure
• A strong communicator and team player
• Organised and hands‑on with a keen eye for detail
• Passionate about hospitality and delivering stand‑out service
• Flexible, reliable, and able to lead with positivity and professionalism

What we offer :

• Competitive hourly pay (plus tips)
• 20% discount across all Young’s pubs and hotels
• Full training and clear development pathway towards management
• Meals on shift and a fun, supportive team culture
• The chance to be part of a standout pub that values high standards and great people