Supervisor

Supervisor

Norwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, train team members, and ensure exceptional customer service.
  • Company: Join a vibrant pub chain dedicated to great food and hospitality.
  • Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts on food and accommodation.
  • Why this job: Grow your career in hospitality with ongoing training and a supportive team culture.
  • Qualifications: Passion for customer service and commitment to team development required.
  • Other info: Be a key holder and lead shifts safely while enjoying a fun work environment.

The predicted salary is between 24000 - 36000 £ per year.

Social network you want to login/join with:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount on food, drink and accomodation in all sites
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a
Supervisor:

As the successful Supervisor you will have a passion to deliver
exceptional customer service every time and be able to build
rapport with our customers and our team to continue
the success of our pub. You will be passionate about training our team to
ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts
safely and effectively. You will also be someone who is committed to their
career in hospitality and we can offer ongoing
development to support you as you grow and succeed with us.

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Supervisor employer: Young's

Join our vibrant team as a Supervisor, where we prioritise exceptional customer service and foster a supportive work culture. With access to career pathways, ongoing training, and generous benefits like free meals and a company pension scheme, we are dedicated to your professional growth and well-being. Located in a dynamic environment, we offer a unique opportunity to thrive in the hospitality industry while enjoying a 20% discount on food, drink, and accommodation across all our sites.
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Contact Detail:

Young's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Show your passion for customer service during any interactions. Whether it's in a casual conversation or during an interview, express how much you enjoy creating positive experiences for customers.

✨Tip Number 2

Highlight your leadership skills by sharing examples of how you've successfully trained or mentored team members in the past. This will demonstrate your ability to build rapport and lead effectively.

✨Tip Number 3

Familiarise yourself with the company culture and values. Understanding what makes our pub unique will help you align your answers and show that you're genuinely interested in being part of our team.

✨Tip Number 4

Be prepared to discuss your career aspirations in hospitality. We value commitment and growth, so sharing your long-term goals can set you apart as a candidate who is eager to develop within our organisation.

We think you need these skills to ace Supervisor

Exceptional Customer Service
Team Leadership
Training and Development
Effective Communication
Conflict Resolution
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Build Rapport
Shift Management
Adaptability
Organisational Skills
Responsibility as a Key Holder
Passion for Hospitality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the company is looking for in a Supervisor. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your experience in customer service and team leadership. Use specific examples that demonstrate your ability to train others and manage shifts effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering exceptional customer service. Mention how your values align with the company's mission.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Young's

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Leadership Skills

As a Supervisor, you'll need to lead shifts effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.

✨Highlight Training and Development Experience

Since training the team is a key part of the role, be ready to talk about any experience you have in mentoring or training others. Discuss how you ensure that your team has the knowledge and skills to excel.

✨Be Prepared to Discuss Safety Protocols

As a responsible key holder, safety is paramount. Familiarise yourself with common safety protocols in hospitality and be prepared to discuss how you would handle various situations to ensure a safe environment for both staff and customers.

Supervisor
Young's
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  • Supervisor

    Norwich
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-26

  • Y

    Young's

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