At a Glance
- Tasks: Lead shifts, support the team, and ensure excellent customer service in a lively pub environment.
- Company: The Dog & Fox, an iconic pub in Wimbledon with a vibrant atmosphere.
- Benefits: Competitive pay, team discounts, and opportunities for career progression.
- Other info: Expect a supportive team and a workplace where every day is unique!
- Why this job: Join a fun team, gain diverse hospitality experience, and enjoy a dynamic work environment.
- Qualifications: Previous management experience in hospitality and great communication skills.
The predicted salary is between 30000 - 35000 £ per year.
The Dog and Fox is on the hunt for an Assistant Manager — someone who can keep the drinks flowing, the team motivated, the customers happy, and occasionally find the missing bottle opener. We're looking for a hospitality all-rounder with personality, confidence, and the ability to smile through a Saturday night rush while someone asks if the kitchen is still serving at 9:59pm.
The role also includes supporting the day-to-day running of our hotel rooms, making this a brilliant opportunity for someone wanting to add another string to their bow and gain experience across multiple areas of hospitality. If you love pubs, people, organised chaos, and the occasional free chip theft from the pass, you might fit right in!
The Dog & Fox is an iconic pub with rooms in the heart of Wimbledon Village. We are an established events venue, pub, dining serving a premium collection of draught & craft beers, local London spirits and fine wines. We offer the best in seasonal, fresh, British produce for our menu and have 25 exquisite bedrooms. Just a 10-minute walk from Wimbledon train station and on several bus routes we are easy to reach and busy all year long. With Wimbledon Tennis Championships in the summer and Christmas functions throughout the winter there is never a boring moment at the Dog & Fox Hotel!
As Assistant Manager, you'll work closely with the management team to help keep The Dog and Fox running smoothly. That means:
- Leading shifts and supporting the team
- Keeping standards high across the bar, restaurant, and events
- Delivering excellent customer service — even when Table 12 says they ordered 'ages ago'
- Helping train and motivate staff
- Handling customer queries, complaints, and questionable dance moves professionally
- Supporting stock control, ordering, and cash handling
- Jumping in wherever needed during busy services
- Helping create a fun, positive atmosphere for both staff and customers
- Making sure the venue stays safe, compliant, and running efficiently
What We're Looking For:
- Previous management or supervisory experience in hospitality
- Someone who leads from the front and isn't afraid to get stuck in
- Great communication and people skills
- A cool head under pressure
- Passion for hospitality, food, drinks, and creating a great atmosphere
- Flexibility to work evenings and weekends
- Personal licence holder preferred, but not essential
- Ability to carry three plates at once is admired but not mandatory
What You'll Get:
- Competitive pay based on experience
- Team discounts
- Opportunities to progress and develop
- A genuinely supportive team environment
- A workplace where no two days are ever the same
- Probably at least one nickname by the end of your first week
Assistant Manager (Hiring Immediately) in Merton employer: Young's
The Dog & Fox is an exceptional employer, offering a vibrant work culture where no two days are the same. With competitive pay, team discounts, and ample opportunities for personal and professional growth, employees thrive in a supportive environment that celebrates the dynamic nature of hospitality. Located in the heart of Wimbledon Village, staff enjoy the excitement of a busy venue while being part of a close-knit team dedicated to delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Hiring Immediately) in Merton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's
Don't be shy about reaching out to Young's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager (Hiring Immediately) in Merton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
