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- Tasks: Lead a passionate team and deliver exceptional customer service in a vibrant pub environment.
- Company: The Carpenters Arms, a stylish pub in beautiful Kent, known for great food and friendly service.
- Benefits: Career development opportunities, discounts, free meals, and 28 days holiday per year.
- Why this job: Join a dynamic team and grow your career in hospitality while making customers smile.
- Qualifications: Experience in hospitality and a passion for training and team management.
- Other info: Enjoy a supportive environment with a focus on personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
As the successful Assistant Manager you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.
About Company: The Carpenters Arms, nestled in the beautiful farmland surrounding Tonbridge in Kent, offers to showcase the best of British seasonal menu alongside a range of premium old & new world wines, international lagers, well-conditioned ales and fantastic personal service from our small, friendly & professional team. We're a busy pub serving great food every day and have a busy bar serving locals, ramblers, visitors, and their four‑legged friends alike.
Benefits:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
Assistant Manager in Maidstone employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Maidstone
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and customers to get a feel for the vibe. This will help you connect during the interview and show your genuine interest in the role.
✨Tip Number 2
Show off your passion for customer service! Think of specific examples where you've gone above and beyond for customers in the past. We want to see that you’re not just about managing, but also about creating memorable experiences.
✨Tip Number 3
Prepare to discuss team management! Be ready to share how you’ve trained and motivated teams before. Highlight your leadership style and how you can contribute to our friendly atmosphere at The Carpenters Arms.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re serious about your career in hospitality by asking about growth opportunities and training. It’s a great way to demonstrate your commitment and enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for exceptional customer service shine through. We want to see how you connect with customers and your enthusiasm for the hospitality industry.
Tailor Your Experience: Make sure to highlight your relevant experience in team management and training. We’re looking for someone who can lead and inspire, so share specific examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique and why you’re excited about joining our team at The Carpenters Arms.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Young's
✨Know Your Customer Service Basics
Make sure you can talk about your passion for customer service. Think of specific examples where you've gone above and beyond to delight customers. This will show that you understand the importance of exceptional service in a pub setting.
✨Showcase Your Team Management Skills
Prepare to discuss your experience in training and managing teams. Highlight any successful strategies you've used to motivate staff or improve their skills. This is key, as the role involves leading shifts and ensuring the team is knowledgeable.
✨Demonstrate Your Commitment to Hospitality
Be ready to share why you're passionate about a career in hospitality. Talk about your long-term goals and how this position aligns with them. Employers love to see candidates who are genuinely invested in their careers.
✨Familiarise Yourself with The Carpenters Arms
Do some research on The Carpenters Arms and its offerings. Knowing about their seasonal menu, drinks selection, and customer base will help you tailor your answers and show that you're genuinely interested in the pub and its success.