At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and unforgettable experiences for our guests.
- Company: A historic gastro pub in South Kensington, known for its community spirit.
- Benefits: Enjoy your birthday off, flexible hours, and competitive service charge.
- Other info: Access to apprenticeships, discounts, and a supportive career pathway.
- Why this job: Join a passionate team and grow your career in the exciting world of hospitality.
- Qualifications: Customer service skills and a passion for training and leading teams.
- Supervisor
- 2+/h service charge - London
A pub steeped in history, a beating heart of South Kensigton and Chelsea.
A premium family and dog friendly gastro pub where exceptional food, outstanding service and unforgettable moments bring the local community together.
Food is at the heart of what we do.
Serving the best pub classics you know and love, from great British fish & chips and hearty burgers to the best Sunday Roast in the whole of Kensington.
Our pub is where the connections are made.
From lively weekly quizzes and elegant seasonal celebrations to electric atmosphere of sport - From Six nations rugby to Premier league clashes we show it all.
Join Laddi and the team, we'd love to welcome you in!!
What We Offer Our Supervisors
- Your Bday off
- Service charge
- 2+/hour ( 2.5 / hour average in the last 3 weeks)
- Flexible hours
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub.
You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively.
You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor 2+/h service charge - London employer: Young's
At The New Inn, we pride ourselves on being a vibrant community pub in Ealing, offering our Head Chef the unique opportunity to live above the pub in a comfortable 2-bed flat while crafting seasonal menus that showcase local produce. With a strong focus on personal growth, our supportive work culture includes access to culinary masterclasses, an Apprenticeship Scheme, and regular Chef Forums, ensuring you have the resources to thrive and innovate in your role. Join us in this exciting chapter as we expand our outdoor dining experience and create unforgettable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor 2+/h service charge - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's
Don't be shy about reaching out to Young's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor 2+/h service charge - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
