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- Tasks: Lead a dynamic team in delivering exceptional customer service and managing daily operations.
- Company: Join a premium pub located at London's Westfield, known for its vibrant atmosphere.
- Benefits: Enjoy 28 days holiday, free meals, and discounts at all Young's Pubs.
- Why this job: Be part of a fast-paced environment where you can grow your career in hospitality.
- Qualifications: Experience in customer service and team management is essential.
- Other info: Access to training courses and a clear career pathway to General Manager.
The predicted salary is between 30000 - 42000 £ per year.
We are proudly situated at the entrance of London's Westfield shopping Centre. You can find us on Aerial Way, 5 minutes walk from Shepherds Bush tube station. With two terraces, two bars, and a meeting room, we celebrate everything that is great about hospitality in our wonderful premium pub.
If you want to work in a fast-paced, enjoyable, premium, customer service-focused iconic environment then we would love to welcome you onboard. We pride ourselves on building and developing a team that strives for improvement on each and every shift and has various opportunities within not only our site but the company to grow and develop in your journey through hospitality with us.
What We Offer Our Assistant Managers:- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Pub Assistant Manager - Immediate Start in London employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Assistant Manager - Immediate Start in London
✨Tip Number 1
Get to know the pub and its vibe! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience in relation to their menu and atmosphere, showing you’re genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. They might give you insider tips or even put in a good word for you, which can really help you stand out.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific stories where you went above and beyond for customers. This will demonstrate that you’re not just looking for any job, but you’re excited about this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the hospitality world with us.
We think you need these skills to ace Pub Assistant Manager - Immediate Start in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for customer service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team management and a proactive approach to service.
Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Share stories that reflect your character and how you embody the values of our pub.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Young's
✨Know the Venue Inside Out
Before your interview, take some time to research the pub and its offerings. Familiarise yourself with the menu, the types of drinks served, and any special events they host. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you successfully trained or motivated your team. Emphasise your ability to create a positive work environment that encourages growth and development.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the pub's future plans, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals.
