At a Glance
- Tasks: Lead a vibrant team in a fast-paced hospitality environment and create unforgettable customer experiences.
- Company: The Tivoli, a unique multi-level venue in Cambridge with diverse offerings.
- Benefits: Career development towards General Manager, free meals, discounts, and a company pension scheme.
- Other info: Enjoy autonomy and growth opportunities in a supportive and energetic workplace.
- Why this job: Join a dynamic team and thrive in an exciting, ever-changing hospitality landscape.
- Qualifications: Experience in high-volume venues, strong leadership skills, and a passion for exceptional service.
The predicted salary is between 35500 - 40000 £ per year.
- Deputy Manager - Cambridge
- Deputy Manager
This isn't one for the faint-hearted.
At The Tivoli, our Deputy Managers aren't just deputies - they're General Manager-level operators.
This is a role for someone who thrives in high-volume, fast-paced hospitality and knows how to lead from the front.
The Tivoli is unlike anywhere else in Cambridge.
Spread across five floors, the venue combines two evolving street food kitchens, four vibrant bars, two 9-hole indoor golf courses, a shuffleboard basement, private screening and event spaces, and a stunning roof terrace overlooking Jesus Green.
Every day brings something different, and every service demands energy, organisation and exceptional leadership.
As Deputy Manager, you'll be responsible for helping to lead one of the city's most exciting hospitality businesses.
You'll know how to manage a large and diverse team, maintain the atmosphere and energy across an entire five-storey venue, and ensure every customer leaves having had an unforgettable experience.
This role demands someone who can balance operational excellence with genuine hospitality.
You'll take ownership of every aspect of the business - from maintaining impeccable health and safety standards to driving service, coaching your team and making smart commercial decisions that improve performance.
You'll have a solid understanding of fresh food operations, great cocktails, stock control and P&L management.
You'll know how to manage labour, control costs and deliver consistently strong financial results without ever compromising the customer experience.
What We're Looking For
We're looking for a proven hospitality leader who
- Has experience managing large, high-volume hospitality venues.
- Can confidently lead and inspire large teams across multiple departments.
- Understands fresh food operations and premium beverage service.
- Is commercially minded, with experience managing stock, labour and P&L.
- Has exceptional operational standards and a thorough understanding of health and safety.
- Thrives under pressure and enjoys the pace and unpredictability of a complex business.
- Brings personality, energy and a genuine passion for creating memorable customer experiences.
No two days at The Tivoli are the same. From packed weekends and major events to private functions, rooftop parties and busy food service, you'll be at the centre of it all.
If you're already operating at General Manager level, or you're a truly exceptional Deputy ready to step into a role with real responsibility, we'd love to hear from you.
What We Offer Our Deputy Managers
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager
We're looking for an exceptional Deputy Manager to help lead one of Cambridge's most exciting hospitality venues.
This is a role for someone with the experience, confidence and bandwidth to seamlessly manage a varied and demanding workload.
One minute you'll be leading a busy service and developing your team, the next you'll be coordinating supplier-supported activations, overseeing social media campaigns, delivering against our packed events calendar, or ensuring every corner of the venue is operating at its very best.
You'll be passionate about creating unforgettable customer experiences, have a natural ability to inspire and develop large teams, and thrive in a fast-paced environment where no two days are ever the same.
You'll bring energy, commercial awareness and operational excellence, balancing the finer details with the bigger picture to keep The Tivoli moving forward.
We're looking for someone who is ambitious, proactive and committed to building a long-term career in hospitality.
In return, you'll be given genuine autonomy, ongoing development and the opportunity to grow within a business that encourages big ideas, rewards great people and never stands still.
Deputy Manager - Cambridge employer: Young's
At The New Inn, we pride ourselves on being a vibrant community pub in Ealing, offering our Head Chef the unique opportunity to live above the pub in a comfortable 2-bed flat while crafting seasonal menus that showcase local produce. With a strong focus on personal growth, our supportive work culture includes access to culinary masterclasses, an Apprenticeship Scheme, and regular Chef Forums, ensuring you have the resources to thrive and innovate in your role. Join us in this exciting chapter as we expand our outdoor dining experience and create unforgettable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's
Don't be shy about reaching out to Young's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager - Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
