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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and delicious food.
- Company: Join the friendly team at the Foley, a stylish pub in Claygate.
- Benefits: Enjoy discounts, free meals, 28 days holiday, and career development opportunities.
- Why this job: Be part of a fun atmosphere while growing your career in hospitality.
- Qualifications: Enthusiasm for customer service and experience in team management.
- Other info: Great opportunities for internal promotions and ongoing training.
The predicted salary is between 28800 - 43200 £ per year.
Lying just off the main parade, in the beautiful village of Claygate, the Foley offers its guests a warm welcome, delicious food, outstanding drinks, and even a great night's sleep for those spending the night in one of the pub's 17 rooms. The team is responsible for creating a great atmosphere that our guests enjoy. From our amazing front‑of‑house team, our talented chefs, our hard‑working housekeeping team and our welcoming receptionists, everybody plays a vital part. Working at the Foley gives you the opportunity to play a key role in growing the pub's reputation locally and beyond, as well as becoming a member of a fun, vibrant and friendly team.
What We Look For
We’re seeking bags of enthusiasm and energy, a can‑do attitude and a customer‑focused mentality. Our customers are at the heart of everything we do, and we expect our teams to live by that mantra daily, serving amazing fresh, seasonal food, and delivering outstanding service. We’re looking for a motivated and experienced Assistant Manager to join and lead our team in our stylish, food‑focused pub.
As the successful Assistant Manager you will:
- Have a genuine passion for exceptional customer service and a pro‑active approach to team management.
- Be enthusiastic and driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.
- Be committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
What We Offer
- Access to our Career Pathway and development towards GM – a large majority of our GM appointments are internal.
- Access to our fully funded apprenticeships and training and development courses.
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms.
- Access to our Share Save Scheme.
- Free Meals.
- 28 Days holiday per year.
- Company Pension Scheme.
As part of Young's, your career can go wherever you want it to. Whether you just want to earn some extra money while you study, or if you want to forge a successful career in hospitality, we can help you develop and teach you skills at a pace that suits you. We’re looking forward to hearing from you.
Assistant Manager employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference!
✨Tip Number 3
Be enthusiastic! Let your passion for hospitality shine through. Talk about what excites you about working in a vibrant pub environment like the Foley. We want to see that energy and commitment!
✨Tip Number 4
Don’t forget to ask questions! Show us you're keen by asking about team dynamics, training opportunities, and how we maintain our reputation. It’s a great way to demonstrate your interest and fit for the role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a great atmosphere for our guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the role of Assistant Manager and how you can contribute to our team at the Foley.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits into our fun and vibrant team, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Young's
✨Know the Pub Inside Out
Before your interview, take some time to research the Foley and its offerings. Familiarise yourself with their menu, special events, and customer reviews. This shows genuine interest and helps you connect your experience with what they value.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight your passion for exceptional service and how you can inspire your team to do the same. Remember, they want someone who puts customers at the heart of everything!
✨Demonstrate Team Leadership
Think of specific instances where you successfully managed a team or resolved conflicts. Discuss your proactive approach to training and motivating staff, as this is crucial for the Assistant Manager role. They’re looking for someone who can lead by example!
✨Ask Thoughtful Questions
Prepare a few insightful questions about the pub's culture, team dynamics, or future goals. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your career aspirations in hospitality.