At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub environment.
- Company: The Alexander Pope, a trendy pub and hotel in Twickenham & Teddington.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Why this job: Join a dynamic team and grow your career in hospitality with ongoing support.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Exciting atmosphere with live music, quiz nights, and a focus on fresh food.
The predicted salary is between 28800 - 43200 £ per year.
The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Serving all the pub classics, we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days you can find the pub buzzing with all the pre-match diners, not to mention our live music nights and famous quiz nights. Sundays are very popular for families who just love our Sunday Roasts. We would love to hear from you! The nearest public transport is Strawberry Hill Train Station.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Twickenham employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Twickenham
✨Tip Number 1
Get to know the pub scene in Twickenham & Teddington! Visit The Alexander Pope, chat with the staff, and soak up the atmosphere. This will not only give you insights into their operations but also show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Deputy Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of customer service excellence and team management. Think of examples from your past experiences that highlight your skills. We want to see your passion for hospitality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Alexander Pope. Let’s get you on board!
We think you need these skills to ace Deputy Manager in Twickenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Deputy Manager role at The Alexander Pope. Mention specific skills or experiences that align with our focus on fresh food and vibrant pub culture. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Young's Pubs
✨Know the Venue Inside Out
Before your interview, take some time to research The Alexander Pope pub & hotel. Familiarise yourself with their menu, especially the 'Skipper's Catch', and understand their vibe during busy times like rugby days. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Passion
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can inspire your team to deliver that same level of service, which aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Skills
Think about your leadership style and be ready to discuss it. Share specific instances where you successfully managed a team or resolved conflicts. Emphasising your proactive approach to team management will resonate well with the interviewers, as they want someone who can lead effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their training and development opportunities or how they measure success in the Deputy Manager role. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.